WESTERN UNION TRANSFERS

WESTERN UNION TRANSFERS

Western Union is an international system of urgent money transfers, which unites more than 200 countries and territories.

It is possible to send both international and intra-Ukrainian transfers.

Rates for sending Western Union money transfers

Throughout Ukraine
In Russia
In the near abroad countries, Israel
To foreign countries
To Turkey, China, UAE
Amount, UAH Fee, UAH
0,01-500,00 7,50
500,01-1 500,00 15
more than 1 500,00 1%

1 Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan.

2 The rate "12 hours" is no longer used for sending to the countries of the near abroad.

3 The rate "12 hours" is no longer used for sending to Russia.

4 In Euro currency, shipping is to EU countries: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Ireland, Luxembourg, Malta, Netherlands, Slovakia, Slovenia, Italy, Spain, Portugal, Greece, Latvia.

5 All countries except countries of the near abroad, Turkey, China and Israel.

  • - The client fee for urgent transfer is paid by a natural person - the sender of the transfer.
  • - The client fee is charged at the time of the transaction, excluding VAT.
  • - Payment for an urgent transfer to a natural person - the recipient of the transfer is made without charging a client fee.
  • - The client fee for the urgent transfer is paid in UAH at the rate of the NBU on the day of the transfer.

Please note

The transfer is credited to the card in the transfer currency. The sent through Western Union transfer is available for payment within 45 days from the date of sending.

How to receive and send money?

How to receive and send money?
  • In Privat24 system video instruction How to send money
  • In the self-service terminal;
  • At the ATM of PrivatBank;
  • In the mobile application
  • In the department of PrivatBank;
  • On a call to 3700.

More detailed information in the block of questions asked

Frequently Asked Questions

What does the tracking number of the Western Union transfer look like?

10 figures.

Example: 2587789131

In which currency can a Western Union transfer be sent and received?

International transfers Western Union can be sent in US dollars, EUR, RUR, UAH (in Ukraine).

The currency of the Western Union transfer payment is selected at the time of sending by the sender.

In which language is the recipient information to be specified when sending a transfer?

Transfers in Ukraine:

All data on the recipient of the transfer is to be indicated in the Latin and Cyrillic letters.


International Transfers:

All data on the recipient is to be indicated in the Latin letters.

Where can the status of the Western Union transfer be checked?

On website Western Union

How can the client correct the data of the transfer recipient?

You can adjust in the transfer name, surname, patronymic of the recipient State, if the transfer is sent to the United States, receipt currency transfer if it is directed to foreign countries except Turkey, China, U.A.E.

The transfer can be corrected in:

  • Privat24
  • department;
  • on a call 3700.

How can the customer return the transfer?

You can return the transfer through the following channels:

  • Privat24
  • department;
  • on a call 3700.

In what period, after the transfer is returned, will the money be credited to the card?

The return period is from 3 to 7 working days.

How to receive and send money in PrivatBank department?

Sending:

Step 1. Contact any department of PrivatBank.

Step 2. Specify the data for the transfer.

Step 3. Add the transfer amount and the shipping fee at the cash desk.

Step 4. Receive the application with the tracking number of the transfer and tell it to the recipient.

In case of transfer of an amount exceeding the equivalent of 15,000 UAH, it is required to open a current account and provide additional documents.


Receipt:

Step 1. Address to the employee of bank.

Step 2. Please provide details of the transfer: Western Union transfer system, tracking number, amount, currency of receipt, name of the sender and country of sending.

Step 3. Received money on the card or at the checkout.

Transfers are paid without any additional fees.

How to receive and send money using Privat24?

Sending:

Step 1. Log in to Privat24 (www.privat24.ua).

Step 2. Select in a tab page "All services" a menu item "Transfers" → "Send a transfer".

Step 3. Select the country where you want to send the transfer, the currency of the transfer and enter the amount.

Step 4. Choose a transfer system → "Western Union"

Step 5. Fill in the fields that the transfer system requires.

Stage 6. Select the card with which you want to transfer.

Step 7. Confirm the transfer of money. Transfer is sent!

You can check it in menu "Transfers" → "Transfer Archive".


Step 1. Login to Privat24 (www.privat24.ua).

Step 2. Select the item "Transfers" → "Receive transfer" → "Western Union" in the "All services" tab.

Step 3. Enter the tracking number of the transfer, the amount and choose the currency of the transfer.

Step 4. Select the card you want to receive a transfer to.

Step 5. Transfer is sent!

You can check it in the menu "Transfers" → "Transfer Archive".

How to receive and send money at PrivatBank self-service terminal?

Sending:

Step 1. Log in with a card.

Step 2. Select a menu item "Banking services" → "Send money transfer" → "Western Union".

Step 3. Fill in the fields that the transfer system requires.

Step 4. Choose the method of payment for the transfer. Take in the cash or choose payment with a card.

Step 5. Done. Your transfer has been sent. Receive a tracking number of the transfer, which is to be notified to the recipient. You can print a check.


Receipt:

Step 1. Log in with a card.

Step 2. Select menu item "Banking services" → "Receive money transfer" → "Western Union"

Step 3. Enter the tracking number and the transfer details.

Step 5. Select the card you want to receive a transfer to.

Stage 6. Transfer is sent!

How to receive a transfer in the cash machine of PrivatBank?

Receiving the:

Step 1. Log in with a card.

Step 2. Select "Additional services" → "Money transfers" → "Western Union".

Step 3. Enter the tracking number and the transfer details.

Step 4. Select the card you want to receive a transfer to.

Stage 6. Transfer is sent!

How can I receive and send money by 3700?

Departure:

Step 1. Call by phone

Step 2. Contact the operator (figure zero in the dial tone after selecting the language)

Step 3. Inform the operator all the necessary data for the transfer.

Step 4. Instruct the operator of the OTP password, which was received to your mobile phone.

Step 5. Wait for the operator to confirm that the money was successfully written off the card.


Receipt:

Step 1. Call by phone 3700.

Step 2. Contact the operator (figure zero in the dial tone after selecting the language).

Step 3. Inform the operator all the necessary data to receive the transfer.

Step 4. Inform the operator on which card you want to send the money transfer.

Step 5. Wait for the operator to confirm the successful transfer of money to the card.

Where to contact if you have questions about the Western Union system?

  • call PrivatBank customer support number 3700;
  • To write in a chat on-line;
  • call the customer support number Western Union (Russia) +84957972197 (calls are charged at the international rate of the mobile operator).