Lost your card? Emergency issuing and delivery worldwide
Below are some questions you may have and answers to them:
Which cards can I order for emergency issuing?
Emergency issuing is available for Gold, Platinum, World Elite and Infinite class cards
How fast will I get the card?
In Ukraine the card will be delivered within 24 hours and within 48 hours to any other country.
What is the cost of emergency card issue?
In addition to cost of the card you pay for the following: delivery in Ukraine - UAH 500; worldwide delivery - UAH 1000. This amount will be deducted from any other of your card accounts number of which you specify when placing the order.
Can I order emergency card issue for a family member?
Yes, you can order emergency card issue in the name of another person.
How do I receive the card, if abroad?
The card will be delivered by the postal service to any address you specify.