PROVIDING SERVICES TO SAILORS
IN THE GOLD CLUB

  • Easy access to money.
  • Financial support for the family.
  • Free cash withdrawal via ATMs of any bank on the territory of Ukraine

Gold Card for Pay-outs

Gold Card for Pay-outs

International plastic chip card. You will be able to withdraw cash in any foreign bank and pay for goods and services with no fee charged. You determine the currency of your card account: USD, EUR or UAH.


The benefits of a Gold Card for Pay-outs

  • Free cash withdrawal at cash desks and ATMs of PrivatBank.
  • Free cash withdrawal at ATMs of any Ukrainian bank, as well as at cash desks and ATMs of partner banks abroad.
  • Issuance of a Gold Card for Pay-outs within 10 minutes.
  • The opportunity to order a Gold card with a photo.

Universal Gold Card

Universal Gold Card

International payment card with which you can use both your own money on the card and credit funds.

With Universal Gold Card you get:

  • access to money on your card account anywhere in the world;
  • a credit limit of up to UAH 50,000 subject to providing a copy of the last contract and a certificate from crewing indicating the position and the date of the next voyage to the bank;
  • free use of the credit limit for up to 55 days;
  • additional security of payments due to a chip on the card which cannot be counterfeited.

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Universal Gold Currency Card

Universal Gold Currency Card

If you often travel or make online purchases, Universal Gold currency card is quite the thing!

An international premium card will make your trips more comfortable and your purchases more advantageous. You will be able to pay for purchases and services by card without any fees and conversions.

For GOLD-club members the card is absolutely free.

You can financially support your family even while on a voyage.

You can financially support your family even while on a voyage.

Choose the method that suits you best:

  • to issue a supplementary card to your Gold card for pay-outs free of charge, which will allow your relatives to use the funds from your card account;
  • to issue a separate card for any member of your family, to which you will be able to transfer the necessary amount.

Privat24 Internet bank

Privat24 Internet bank

By means of Privat24 Internet-bank you can manage your bank accounts online. The system provides you with a range of banking services 24/7 in real-time mode from anywhere in the world.

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Deposits

Deposits

Favorable deposits in the largest bank of Ukraine! You can choose a deposit that is better suited for you.

Furthermore, we provide our depositors with many benefits and opportunities:

  • Furthermore, we provide our depositors with many benefits and opportunities:
  • the opportunity to replenish your deposits without visiting a branch;
  • free notification of depositors about deposit transactions;
  • the opportunity to carry out deposit transactions at any branch;
  • the opportunity to establish and remotely manage the deposits online;
  • the opportunity to perform ALL deposit transactions via special mobile application "My deposits".
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Rent of safe deposit boxes

Rent of safe deposit boxes

When you go on a voyage, you can rent a safety deposit box at PrivatBank and place confidential documents, securities, cash, jewelry, etc. in it for storage.

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Internet card

Internet card

A virtual Internet card is available for online payments.

It can be instantly opened in USD, EUR or UAH via Privat24.

You can replenish your card via Privat24 by yourself or provide its requisites for crediting money from third parties.

You can always transfer funds to any card account. You cannot pay with an Internet card at an ordinary store or withdraw money from it at an ATM.

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Benefits for Gold card holders

Benefits for Gold card holders

  • Priority service - card transactions are performed without waiting in line at your personal banker at any time.
  • The opportunity to apply to the 24/7 customer support line for GOLD-Club members at 0 800 504 707 or send a letter to gold-club@privatbank.ua;
  • Special discounts of up to 30% in more than 3,000 elite Ukrainian companies being the members of the Discount Club (full list of partners is at discount.pb.ua).
  • When abroad the Gold card holder can call the special phone lines of Visa (+1 303 967 10 96) and MasterCard (+1 636 722 7111) on any question.
  • In case of loss of your card you can order money to the nearest branch of any bank of the world.
  • To enjoy special offers from partners of Visa and MasterCard.

Frequently asked questions

How can foreign shipping companies pay you money earned on a voyage?

SWIFT payments are perfect for transferring funds in foreign currency from foreign shipping companies, as well as for money transfers from relatives or friends.

What to do if a shipping company sends a transfer to the wrong banking details, and now the transfer currency does not match the currency of the card?

In respect to SWIFT transfers, the currency of the transfer must match the currency of the card. If the currencies of the SWIFT transfer and the card don't match, the money shall be credited * to the customer's technical (virtual) account.

* The rule only applies to USD, EUR and RUB.

Where can I find out the details of PrivatBank account / card in order to receive SWIFT payments?

  • at ATM ("My settings" / "Additional settings" / "Bank details for card replenishment");
  • at self-service terminal ("My settings" / "Get details");
  • in Privat24 ("More"/"Info"/"My details");
  • from the form of providing the details for receiving transfers in foreign currency.

How can I safely deliver my earnings to Ukraine if the shipping company pays to seamen with cash?

Don't try to deliver your earned money on your own and do not use questionable channels for their delivery to Ukraine - it's dangerous.

Choose a method to send money to Ukraine that suits you best.

Method 1. Make a money transfer to the name of your authorized person or to your name before returning to Ukraine. On your returning home, you will be able to receive a transfer at any branch of PrivatBank.

Method 2. Apply for a card of PrivatBank in the desired currency before the voyage. You will be able to deposit money to your card at any bank of the world.

What to do if you lost your Gold card abroad?

Situation 1. Your card which is credited with the money earned on the voyage has been lost or stolen. At the same time, you have a supplementary Gold card with your photo.

Step 1. Block your lost card. Immediately contact PrivatBank and ask to block your lost card. Phone number for calling from abroad: +38 (056) 716 11 31.

Step 2. Inform the shipping company of details of your supplementary Gold card with your photo to receive money earned on the voyage. New details will differ from the details of the lost card only by the card number.

Situation 2. Your card which is credited with the money earned on the voyage and a supplementary Gold card with your photo have been lost or stolen. A supplementary card is issued in the name of an authorized person.

Step 1. Block your lost cards. Immediately contact PrivatBank and ask to block your lost cards. Phone number for calling from abroad: +38 (056) 716 11 31.

Step 2. Contact the shipping company and ask them to pay you money to a supplementary card of your authorized person. New details will differ from the details of the lost card by the card number and full name of a recipient (your authorized person).

Situation 3. Your card which is credited with the money earned on the voyage has been lost or stolen. You have no other cards.

Step 1. Block your lost cards. Immediately contact PrivatBank and ask to block your lost cards. Phone number for calling from abroad: +38 (056) 716 11 31.

Step 2. Choose a convenient way for you to receive money from shipping companies.

Method 1. Contact your relatives or friends. Ask them to apply for a Card for Pay-outs in the desired currency and provide you with the details for payments. Contact the shipping company and ask them to pay your money to a card of another person.

If I pay by card abroad, then at the rate of what day will the currency be converted??

Currency conversion will be carried out at the rate of the day when you made the purchase (the rate will be indicated in the SMS that you will receive when paying by card).