RIA

RIA

The system of international money transfers RIA has 272,000 points of service in 147 countries of Europe, America, Asia and Africa.

Rates for money transfer via RIA system

To country Transfer amount Customer's fee
Latvia 1–10 000 USD, 1–7 000 EUR 1,2% (min 3 USD/EUR)
Armenia, Georgia, Moldova 1–10 000 USD,
1–7 000 EUR
1,3% (min 3 USD/EUR)
Lithuania 1–10 000 USD, 1–7 000 EUR 1,5% (min 3 USD/EUR)
Poland 1–10 000 USD, 1–7 000 EUR 1,5% (min 4 USD/EUR)
Russia, Uzbekistan, Belarus, Kazakhstan, Tajikistan, Kyrgyzstan 1–10 000 USD, 1–7 000 EUR 2,3% (min 2,5 USD/EUR)
Spain, Italy, Germany, France, Great Britain, Belgium, Norway, Switzerland, the Netherlands, Sweden, Ireland, Denmark, Austria, the USA, Canada, Australia 1–10 000 USD, 1–7 000 EUR 2,5% (min 6 USD/EUR)
Other countries 1–10 000 USD, 1–7 000 EUR 3,5% (min 7 USD/EUR)

The rate for sending a transfer depends on the state to which the transfer is sent.
- The client fee for urgent transfer is paid by the natural person - the sender of the transfer.
- The client fee is charged at the time of the transaction, excluding VAT.
- Payment for urgent transfer to a natural person- recipient is made without charging a client's fee.
- The client fee for the urgent transfer is paid in UAH at the rate of the NBU on the day of the transfer.

How to receive and send money?

How to receive and send money?
  • How to receive and send money?
  • In the self-service terminal;
  • In the ATM of PrivatBank (only receiving a money transfer is available);
  • In the mobile application;
  • In the department of PrivatBank;
  • Calling number 3700.

More detailed information is contained in a block "Frequently Asked Questions".

What does the control number of the RIA transfer look like?

The control number consists of digits and can contain up to 11 digits.

In what currency can a transfer be sent and received from RIA?

Loans in US dollars and EUR.

In which language is recipient information to be specified when sending a transfer?

All data on the recipient is to be indicated in the Latin letters.

During what period of time is the transfer of RIA available for payment?

Transfers are available within 30 calendar days. On the 31st day, transfers are returned to the sender and are available for return to the sender.

What is the minimum / maximum amount you via the RIA transfer system can be sent?

  • The minimum transfer amount is 1 USD / 1 EUR;
  • the maximum transfer amount is 10,000 USD / 7000 EUR (here, if the NBU restrictions in equivalent are less than the specified amount, you can send the amount regulated by the NBU).

During what period of time is the transfer of RIA available for payment?

Transfers are available within 30 calendar days. On the 31st day, transfers are returned to the sender and are available for return to the sender.

How can the client correct the data of the transfer recipient?

It is possible to correct the name of the recipient in the transfer.

You can correct the transfer:

  • In Privat24
  • In the department
  • Calling number 3700

How can a client return a transfer?

The transfer can be returned through the following channels::

  • In Privat24
  • In the department
  • Calling number 3700

How to receive and send money in PrivatBank department?

Sending:

Step 1. Present for identification a PrivatBank card or passport and IPN.

Step 2. Tell the name and surname of the recipient, the country of receipt, the amount and currency of the transfer.

Step 3. Add the transfer amount and the shipping fee at the cash desk.

Step 4. Receive from the bank employee the tracking number of the transfer and tell the recipient this number, the amount and currency of the transfer, the country of sending, your name and surname.

The transfer is available for payment immediately after assigning a tracking number to it.


Receipt:

Step 1. Present for identification a PrivatBank card or passport and IPN.

Step 2. Tell the tracking number of the transfer, the name and surname of the sender, the country of sending and the amount of the transfer.

Step 3. Receive money on the card or at the cash desk.

How to receive and send money using Privat24?

Sending:

Step 1. Log in to Privat24 (www.privat24.ua).

Step 2. Select in a tab page “All services” a menu item "Transfers" → "Send a transfer".

Step 3. Select the country where you want to send the transfer, the currency of the transfer and enter the amount.

Step 4. Choose the transfer system → "RIA"

Step 5. Fill in the fields that the transfer system requires.

Step 6. Select the card with which you want to make a transfer.

Step 7. Confirm the transfer of money. Transfer is sent!

You can check it in menu "Transfers" → "Transfer Archive".


Receipt

Step 1. Log in to Privat24 (www.privat24.ua).

Step 2. Select in a tab page “All services” a menu item "Transfers" → "Receive a transfer" → ”RIA”.

Step 3. Enter the tracking number of the transfer, the amount and choose the currency of the transfer.

Step 4. Select the card you want to receive a transfer to.

Step 5. The transfer is done!

You can check it in menu "Transfers" → "Transfer Archive".

How to receive and send money to PrivatBank self-service terminal?

Sending:

Step 1. Log in with a card.

Step 2. Select menu item "Banking services" → "Send money transfer" → "RIA".

Step 3. Fill in the fields required by the selected transfer system.

Step 4. Choose the method of payment for the transfer. Take in the cash or choose payment with a card.

Step 5. Done. Your transfer has been sent. Receive the tracking number of the transfer, which is to be notified to the recipient. You can print a check.


Receipt:

Step 1. Log in with a card.

Step 2. Select menu item "Banking services" → "Receive money transfer" → "RIA"

Step 3. Enter the tracking number and the transfer details.

Step 4. Select the card you want to receive a transfer to.

Step 5. The transfer is done!

How to receive a transfer in the ATM of PrivatBank?

Receipt:

Step 1. Log in with a card.

Step 2. Select "Additional Services" → "Money Transfers" → "RIA".

Step 3. Enter the tracking number and the transfer details.

Step 4. Select the card you want to receive a transfer to.

Step 5. The transfer is done!

How to receive and send money by calling 3700?

Sending:

Step 1. Call by phone 3700.

Step 2. Contact the operator (figure zero in the dial tone after selecting the language).

Step 3. Inform the operator all the necessary data for the transfer.

Step 4. Tell the operator the OTP password, which was received to your mobile phone.

Step 5. Wait for the operator to confirm that the money were successfully written off the card.


Receipt:

Step 1. Call by phone 3700.

Step 2. Contact the operator (figure zero in the dial tone after selecting the language).

Step 3. Inform the operator all the necessary data to receive the transfer.

Step 4. Inform the operator on which card you want to transfer the money.

Step 5. Wait for the operator to confirm the successful transfer of money to the card.

Where should I address if I have questions about RIA system?

  • call PrivatBank customer support number 3700;
  • write in a chat on-line;