Cookies settings
We use the necessary cookies for the operation of our site. We would also like to set additional cookies to help us improve our site. Read more about cookies in our Notification of Cookie Processing.
We use cookies to operate the site and optimize services. By selecting "Agree and close", you agree to processing of personal data that may be obtained from cookies.
We use the necessary cookies for the operation of our site. We would also like to set additional cookies to help us improve our site. Read more about cookies in our Notification of Cookie Processing.
The necessary cookies provide for basic functionality, e.g., help to make our site safe, accessible, and, most importantly, functioning permanently. We cannot stop using these files, as our site will not operate properly without them. However, you can disable them yourself by changing your browser settings, but this may affect the functioning of the site.
These cookies allow us to count visits and traffic sources. This way, we can measure and improve the efficiency of our site. They help us to recognize the least popular pages and see how visitors navigate the site. The information collected by these cookies is often aggregated, and therefore anonymous.
These cookies can be set via our site by our advertising partners. They can be used to profile your interests and show you personalized ads on other sites. They do not directly store personal information but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, the ads shown to you will be less relevant.
Answers to frequently asked questions which may arise in the event of receiving a notification from the bank on recognizing you as the related party of the bank
Pursuant to Article 52 of the Law of Ukraine “On Banks and Banking”, related parties of the bank include:
No, the letter/notification does not require any actions from the recipient.
A bank defines the related parties of the bank pursuant to the criteria stipulated by the current legislation of Ukraine regardless whether the person has relations with a bank or not.
Article 52 of the Law of Ukraine “On Banks and Banking” defines:
The following conditions shall not be deemed current market conditions:
If a person is recognized as the related party of the bank, he/she is not restricted in using bank services if the bank provides its services on current market conditions (e.g., interest rate, amount of a commission fee, term of use, collateral requirements, etc. comply with the standard conditions for bank products).
However, during wartime, the National Bank of Ukraine set certain restrictions.
Pursuant to the NBU Board Resolution No. 23 as of February 25, 2022, banks are prohibited from:
Performing active transactions with the related parties of the bank in terms of concluding new loan agreements and agreements on the bank’s provision of financial commitments, concluding contracts on making amendments to loan agreements in the respect of the following:
• increasing the sums of loans and financial commitments;
• Extending the terms for using loans (excluding the loan agreements offering the standard terms for a wide range of borrowers).
During wartime banks cannot refund deposits early to the related parties of the bank. Funds as well cannot be partially withdrawn from a deposit until the deposit term is due. Deposits can be refunded only within the periods specified in the contract such as the term for the deposit closure.
Useful Pages
3700
(free from mobile phones)
38 073 716 11 31
(for landlines and calls from abroad)
Questions and Suggestions
WritePublic agreements
Find out more