Private banking

High-end premium Visa Infinite card with a credit limit of up to UAH 800 000.

New horizons with Private Banking.

Premium services

Personal Banker

We take care of your banking tasks and errands, finding, explaining, registering, paying everything needed and warmly welcoming you both offline and online. Personal banker is always there for you in Privat24 on your smartphone.

24/7 chat support: if the banker cannot answer, you can count on the Premium Support specialist.

Free Maintenance

No maintenance fee is charged if the amount of funds spent from your card exceeds UAH 100 000.

Premium Support

PrivatBank Premium Support will help you in solving issues related to banking products and services or in making transactions at your request.

You can address the service in Privat24 app or call us by +38 (073, 050, 098) 900 00 02.

10% Cashback

Cashback for taxi rides and transport tickets if paid with Visa Infinite card.

To participate in the promotion you need:

  1. To be registered on promos.pb.ua;
  2. Pay for your taxi rides, plane, train and bus tickets with hryvnia Visa Infinite card;

And you will get your cashback every Friday.

More details

Contact details of Concierge Service

The team from Visa Concierge Service is available 24/7 and is happy to help you in solving your personal issues.

Contact details of Concierge Service:

Click here for more details

Safe-deposit Box

Use one safe-deposit box for free.

Legal Support

Get free legal support with regards to the Ukrainian and international law, provided by Visa partners.

Credit limit

Unsecured credit limit with a grace period of up to 55 days!

The amount of the credit limit is calculated individually for each customer and depends on many factors.

Learn more!

Travel

We stand for simple decisions. Your Visa Infinite card allows you to use the most popular airport services together with 2 guests for free: lounges LoungeKey and Fast Track International

Share your privileges without any additional spend requirements

  • Kyiv
  • Ukraine
  • Other countries

The services will be available right after we win

  • Premier VIP lounge
  • Business & Family Lounge
  • 50% discount on Bolt rides
  • Discount on parking
  • Free baggage wrapping
  • A delicious alternative to lounge
  • Fast Track
  • LoungeKey

Comfort, modern interiors and aesthetic pleasure await you in the Premier VIP lounge.

Cozy recreation rooms, a bright and spacious lounge with delicious drinks and chef's specialties are what you need before your travel.

You get 4 free visits to the Premier VIP lounge, which you can also use for your spouse or children. 1 person = 1 visit.
Book your visit via the Concierge Service at least 3 hours before departure. The service is available for domestic and international departures or arrivals.

Access to the lounges is subject to minimum spend requirement (including online and offline purchases):

  • if you fly alone or with a child up to 2 years old: more than UAH 100 000
  • if a guest (an adult or a child over 2 years old) flies with you: more than UAH 200 000

Business & Family Lounge is a new comfort space in Kyiv Central Railway Station.

You can access the lounge for free not more than once a day and not more than 4 times a week. Note that the number of visits per year is unlimited.

Free access to the lounge is subject to minimum spend requirement: to get it, you have to spend at least UAH 20 000 from your Visa Infinite card (online or offline) within 30 + 5 days before your trip.

Save 50% on Bolt rides to and from Ukraine’s airports.

To use the offer:

  • Download Bolt app (Google Play, App Store).
  • Add a Visa Infinite card to your Bolt wallet as a payment method. The discount does not apply if any other payment method is specified.
  • Book rides to and from an airport, with the discount applying automatically.

The maximum discount for one ride is 50% but not more than UAH 200.
The maximum number of discount rides is 4 per month.

Read more

Leave your car in the multi-level parking lot of Boryspil Airport (in front of the Terminal D).

Pay for parking with your premium Visa card and get a 50% discount (not more than UAH 200) on the entire parking time. The discount does not apply if the payment is made via Google Pay or Apple Pay.

Read more

Contact the staff of the Visa counter at the third level of Terminal D in the international flights area, present your premium Visa card to the administrator and inform them that you want to use the free baggage wrapping service.

Provision of the service is subject to minimum spend requirement: to get it, you have to spend at least UAH 20 000 from your Visa Infinite card (online or offline) within 30 + 5 days before your trip.

Contact the staff of the information counter opposite the escalator in Terminal D to use the Fast Track service and get a certificate for UAH 500 to one of the airport restaurants (Ararat, Spirito di Italiano, or Gourmet).

The certificate can be used within 3 hours upon its receipt and does not cover alcoholic drinks.

Check in for a flight, register your baggage, pass security and passport checks much faster.

If you are checked in for a flight and travel with carry-on baggage:

  • go to the security checkpoint, look for a FAST TRACK sign and scan your card at the turnstile

If you need to register your baggage and check in:

  • contact the staff of the information counter at the third level of Terminal D, opposite the escalator
  • validate and an airport employee will help you check in for the flight and register your baggage

If you arrived by an international flight:

  • find a bright FAST TRACK sign and scan your card at the turnstile.

Provision of the service is subject to minimum spend requirement: to get it, you have to spend at least UAH 20 000 from your Visa Infinite card (online or offline) within 30 + 5 days before your trip.

Wait for your flight comfortably.

Visit the lounges in the domestic (2nd level) and international (4th level) flights areas of Boryspil Airport, as well in the Green or Blue business lounges in Zhuliany.

Free access to the lounges is subject to minimum spend requirement: to get it, you have to spend at least UAH 20 000 from your Visa Infinite card (online or offline) within 30 + 5 days before your trip.

Read more

The services will be available right after we win

  • 50% discount on Bolt rides
  • LoungeKey

Save 50% on Bolt rides to and from airports in Kharkiv, Lviv, Odesa, Dnipro and Zaporizhzhia.

To use the offer:

  • Download Bolt app (Google Play, App Store).
  • Add a Visa Infinite card to your Bolt wallet as a payment method.
  • Book rides to and from an airport, with the discount applying automatically.

The maximum discount for one ride is 50% but not more than UAH 200.
The maximum number of discount rides is 4 per month.

Read more

Wait for your flight comfortably.

Free visit of business lounges in Kharkiv and Lviv with LoungeKey program.

Free access to the lounges is subject to minimum spend requirement: to get it, you have to spend at least UAH 20 000 from your Visa Infinite card (online or offline) within 30 + 5 days before your trip (please note that the day of the departure and previous 5 days are not taken into account).

Read more

  • Fast Track International
  • LoungeKey

Complete the airport formalities fast. The service is provided in the following foreign airports:

  • Istanbul, Turkey (IST);
  • Larnaca, Republic of Cyprus (LCA);
  • Milan Malpensa, Italy (MXP);
  • “Milan-Bergamo”, Italy (BGY);
  • “Rome-Fiumicino”, Italy (FCO);
  • “Rome-Ciampino”, Italy (CIA);
  • “Barcelona”, Spain (BCN);
  • “Canary Islands”, Spain (LPA);
  • “Islands of La Palma”, Spain (PMI);
  • “Alicante”, Spain (ALC);
  • “Valencia”, Spain (VLC);
  • “Malaga”, Spain (AGP).

Use the chatbot: Visa → Travel → Fast Track International will get you the QR code that you will need to show to the airport staff.

Access to more than 1 300 airport business lounges around the world regardless of the airline and ticket class.

Present your PrivatBank card to the lounge administrator and say that the visit is made under the LoungeKey program.

Download the application (for iOS or Android) and check:

  • the locations of business lounges
  • conditions of visiting
  • work schedule
  • history of visits

Read more

Visa
insurance

Your Purchases are under reliable protection Get a reimbursement for purchased goods of personal use if they were lost, stolen or damaged.

Maximum sum insured under the program is USD 20 thousand.

  • A minimum cost for one item is $100, purchased not on credit but fully paid with a premium Visa Infinite card
  • Annual coverage limit is $20 000, and one time limit is $7 500
  • The service is valid in Ukraine and abroad for 365 days from the moment of purchase.

What do I need to bring?

  • Purchase receipt.
  • Account statement.
  • Warranty card.
  • Refusal from a store to provide services under warranty.
  • Repair receipts.

If you have any questions or in case of an insured event, address Visа chatbot and click the Concierge button.

Travel confidently while we take care of your comfort and safety.

Maximum sum insured under the program is USD 2,5 million.

The benefits paid under the program can also be received by:

  • customer’s husband/wife whose age did not exceed 80 years as of the beginning of the coverage period
  • up to 5 people (children, stepchildren and adopted children) under the age of 18 or under 24 if they study full-time

The program will be applied in case of a tourist trip and if the transport and accomodation costs are paid with Visa Infinite card until the trip starts.

The trip must start and end within the country of your permanent residence. It is obligatory to save the return tickets or fuel receipts of the round trip if you travel by car.

Read more – here. If you have any questions – contact a Visa chatbot.

Telemedicine

Your health online

Given the rapid pace of life, all of us must take great care of our physical and mental health. Get healthier with the Telemedicine and WellBeing services:

  • nutritionist or psychologist consultations: 5 free visits a year at your choice
  • online lectures about health: unlimited

Caring for your health with Telemedicine is easy: just make a request to the Visa chatbot and the medical concierge makes all arrangements.

Make The Most Of Your Leisure

Unwind in comfort with the most
interesting offers we have selected
specially for you

So you can get free access to Visa Library offered by Yakaboo.

How it works?

  1. 1. Go to Visa Chatbot and click “Visa Library”, then, get your personal promo code.
  2. 2. Download the Yakaboo app on Google Play or App Store.
  3. 3. Enter the promo into the Yakaboo app to have the access to “Visa Library” for the entire year.

Free subscription to the SWEET.TV service: TV channels, movies, cartoons and educational content are available.

How to use it?

  1. 1. Go to Visa Chatbot and click “SWEET.TV subscription” button.
  2. 2. Select a premium Visa Infinite card to check if the service is available, provided that your monthly expenses are UAH 20 000 or more the last 35 days before the time you connect to the service.
  3. 3. Click “Get the Subscription” button, go to the SWEET.TV web-site and sign up in any convenient way.

Enjoy ;-) and use in Ukraine and abroad.

Discounts and loyalty programs

Universe of Privileges by Visa

Register, accumulate bonuses for online payments and get electronic certificates in exchange.

Catalogue of privileges

Discounts and personal offers from partners.

Visa Luxury Hotel Collection

900 hotels worldwide and unique deals for you.

Hotels at Agoda.com

Get 12% discount for payments at the website with Visa Infinite card.

Investment

Not by bitcoin alone!

Precious metals

Invest cash in precious metals with PrivatBank.

We offer gold and silver bullion bars of all denominations, as well as bullion coins issued by world’s mints.

Read more

Domestic government bonds

PrivatBank is an official dealer of the Ministry of Finance of Ukraine; we buy securities from the state at auction at the best offers.

For details and making transactions, please contact your personal banker.

Read more

All

Inclusive

We refund fees for popular payments made through the bank channels:

  • utilities (Utility Services and Telecommunications categories)
  • mobile top-up
  • card top-up via Self-Service Terminals
  • instant payments made via phone

Tariffs

  • Opening and maintenance
  • Cash operations
  • Non-cash transactions
Opening of a Private Banking card account (a card of Visa Infinite tier) UAH 8 000
Monthly maintenance fee for Private Banking service package UAH 2 000
or free of charge if you comply with the minimum spend requirement (UAH 100 000)
The maximum number of premium cards that a customer can get within the package, including cards for authorized persons 10 cards
Issuance of an additional Mastercard World Elite/Digital Visa Platinum/Mastercard Platinum card for the cardholder (in UAH or foreign currency) UAH 0
Opening of an additional Visa Infinite/Mastercard World Elite card for an authorized person (in UAH or foreign currency) UAH 0
Urgent change of the card account usage mode for risky payments (including online), VAT excluded UAH 0
Blocking access to a card account, VAT excluded UAH 0
Suspension of account transactions at the customer’s request application (adding to stop-list), VAT excluded UAH 0
Provision of statements, VAT excluded UAH 0
Grace period Up to 55 days (the discount rate applies if you repay your debt before the 25th day of the month following the month in which you have used the credit funds)
Effective interest rate 36,0% (per annum)
The amount of monthly payments that include a fee for using the credit limit during the reporting period min 7% of the amount of the debt as of the end of the previous month but not less than UAH 100
Term of monthly payments before the 25th day of the month following the reporting period
Instant issuance of plastic cards (Gold tier and above), VAT excluded
  • in Ukraine: UAH 500;
  • worldwide: USD 100 equivalent at the NBU rate
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own funds credit funds
Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service 1% 3%
Fee for cash withdrawal in all foreign banks/ATMs 2% 3%
Fee under the “Payment in Installments” and “Instant Installment” programs UAH 0 4%
Limits on the amount of cash withdrawal at PrivatBank (Ukraine)
  • in ATMs - not more than UAH 20 000 within 3 hours
  • at cash desks - no limits in case of preliminary order
Additional fee for cash withdrawal in national currency at the cash desk of PrivatBank (charged in addition to the basic fee for the product)
  • Cardholders do not pay any fee.
  • Without the card - 0,2% (min UAH 5)
Withdrawal of funds without the card in ATMs using the “Operations without the Card” - “Cash withdrawal” service UAH 2
Urgent withdrawal abroad in case of card loss, without VAT UAH 0
Replenishment of the premium card

At the cash desk:

  • elite card holder and proxy with the power of attorney or additional card (with and without card) - not charged;
  • third person - 0,5% (min UAH 5).

n cash-in ATM - not charged

Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day” rule of accumulation 1%
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own funds credit funds
Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and urgent money transfers) Standard commission for transfer Standard commission for transfer is + 3%
Tariff for non-cash payment within Ukraine to the legal entity’s account in other bank Tariff for payment Tariff for payment + 2%
Tariff for non-cash payment within Ukraine to the legal entity’s account in PrivatBank (own funds) Tariff for payment
Non-cash payment for goods/services in shops, including Internet, without VAT UAH 0
Non-cash receipt of funds on card account, without VAT UAH 0