Payment of utility bills and other payments

20 million clients easily and quickly make payments via PrivatBank, pay for utility bills online, saving time and money!

Utility bills and other payments - tariffs and commissions

Utility bills
Other payments
Payment method Contractual tariff Non-contractual tariff
Privat24 1 UAH 3 UAH
Terminal / ATM 1% (min 5 UAH, max 500 UAH) 1% (min 10 UAH, max 1 000 UAH)
Branch 1% (min 15 UAH, max 500 UAH) 1% (min 25 UAH, max 1 000 UAH)
Website (online) 1% min 1 UAH ХХХ
Contact phone 3700 1% (min 15 UAH, max 500 UAH) + 20 UAH 1% (min 25 UAH, max 1 000 UAH) + 20 UAH

PrivatBank fees for utility payments made by pension benefits recipients:

- in case when payment made in the amount of up to 5,000 UAH per month (inclusive) and no more than 15 payments by means of payment card in Privat24 – no fee is charged;

- in case when payment made by calling the Bank’s support service at 3700 – a branch fee is charged.

Payments for credit funds:

- up to UAH 10,000 per month – no additional commission (all utility payments made with cash or with card);

- over UAH 10,000 limit - 3% from the Universal card or 2% from the premium card.

Payments from cards of other banks:

additional commission in Privat24 - 2.75%, in the self-service terminal - 1%.

Payments for utility bills of unidentified PrivatBank clients at the cash desk:

additional commission: up to UAH 1,000 - UAH 15; from UAH 1,000 - 1% (min 15 UAH, max 200 UAH).

Payment of utility bills commission may differ from the standard and depends on the terms of the agreement with the recipient.