All types of acquiring
A POS terminal is not just a piece of hardware!
Order a POS terminal right now and get new opportunities for your store.
It can be used by:
Accept payments using your smartphone (OS Android 8.0 or higher) with an NFC module by means of the certified app.
QR code is a simple solution for instant payment
Start your business right now.
It can be used by::
It is indispensable for accepting payments in state and municipal institutions!
Fast payment in three clicks.
It can be used by:
LiqPay is an online acquiring
A single payment solution for your business.
What kind of acquiring do I need to choose?
|POS terminal||“Terminal” app||QR codes||NFC tag||LiqPay|
|Connection fee||Free of charge|
|Equipment||It is provided by the Bank||There is no need||It is provided by the Bank||There is no need|
|Connection term||Up to 3 days from the date of registration||Immediately after registration||Up to 5 days from the date of registration||Immediately after registration|
|Service fee||UAH 400||-|
|Variable part of the commission||1.3% for all cards||1.5% for all cards|
|Funds crediting||Next day||Next day or online|
|Payment method||NFC, Apple Pay, Google Pay||Smartphone scanning||NFC, Apple Pay, Google Pay||Apple Pay, Google Pay|
Advantages of PrivatBank acquiring
You get new customers - owners of payment cards.
Your customer base will be increased thanks to owners of payment cards
The factors that drive sales:
- An increase in the average receipt.
- Customers buy more and more often, paying cashless (the share of card payments is growing every year - now it is almost 60%).
- Payment service speed.
- Popular additional services (“Payment in installments”, “Cash at checkout” etc.).
Online platform for managing retail outlets.
Online sales points management:
- registration of new stores and terminals;
- ordering a statement;
- connection of additional services;
- submission of an application for reconnection;
- POS terminal receipt settings.
They allow your business to offer more services than competitors.
24 hours is the estimated time for installing a POS terminal after ordering.
Easy and quick installation of a POS terminal
The term of installation of a POS terminal by a bank employee after submitting an application is up to 24 hours.
- Connection to the service is free of charge.
- Branding of an outlet is free of charge.
- Replacement of a POS terminal in case of technical malfunction is free of charge.
“Checkout”- software registrar of settlement transactions (SRST)
Two in one. Cash register in your POS terminal.
Privatbank software registrar of settlement operations that includes an online account and an app for a POS terminal:
- the online account is available 24/7;
- the app is built into POS terminals and functions as a cash register;
- the cost of using the “Checkout” service is included in the acquiring tariff;
- automatic online fiscalization and sending data to the tax service.
The number of trees we saved by saving paper when printing receipts at POS terminals.
Let’s save trees!
Now, in the case of a successful payment transaction, a question about the need to print a receipt is displayed on a POS terminal screen.
A cashier checks with an owner whether a receipt is required and selects the appropriate answer.
Mastering the skills of working with a POS terminal thanks to the online training system.
Free of charge online service, that allows companies to quickly and efficiently train staff to work with terminals and bank services:
- carry out operations with various types of payments (plastic cards, Apple Pay/Google Pay, QR code, NFC, etc.);
- use additional bank services;
- react correctly if a POS terminal fails to function;
- perform refunds and other service operations.
We provide the largest number of additional services that increase customer loyalty and trust to an outlet.
|PrivatBank||Bank 1||Bank 2||Bank 3|
A terminal based on the Android platform is a comprehensive solution for an enterprise
Payment terminal for business with built-in applications. It is possible to carry out other operations both for a retail and service outlets and for any customer in Ukraine in addition to accepting payments option. Either a stationary or a mobile POS terminal is installed.
Main possibilities of a POS terminal on the Android platform:
- integration with various apps on the Android platform;
- barcodes and QR codes scanning;
- discounts setting;
- optimization of accounting and trade;
- "Payment in installments" service;
- “FacePay24” function (payment by means of face scanning);
- SRST and acquiring in one device;
- accounting and integration with accounting apps (coming soon).
Personal account management
add and edit a point of sale;
connect an additional terminal to an operating point of sale;
generate a statement;
connect additional services ("Payment in installments", etc.);
connect a multi-merchant;
connect a trade QR code;
change a payment purpose;
change a denomination in a receipt.
Personal account management
- add and edit a point of sale;
- connect an additional terminal to an operating point of sale;
- generate a statement;
- perform re-registration;
- connect additional services ("Payment in installments", etc.);
- connect a multi-merchant;
- connect a trade QR code;
- change a payment purpose;
- change a denomination in a receipt.
- control refunds.
Frequently asked questions
What is the procedure for printing a POS terminal receipt in case of a successful transaction?
In the case of a successful transaction, the terminal screen will prompt you to print a receipt.
If a customer needs a receipt, then a merchant has to select “Yes” by pressing the appropriate terminal key.
If the merchant also needs a receipt, then it is possible to print it using the “Copy of receipt” → “Ok” → “Last receipt" → "Ok" function.
How to revoke a SmartID?
Step 1. Go to the PrivatBank AKCC website → “Online services” tab → “Revoke a certificate” → “Revoke a certificate using SmartID” (https://acsk.privatbank.ua/revoke).
Step 2. Scan the QR code via the “Privat24 for business” mobile app, select a company and enter the SmartID password.
Step 3. Select a key or keys to revoke and click the "Revoke" button.
Step 4. Scan the QR code via the “Privat24 for business” mobile app, select a company and enter the SmartID password.
Step 5. SmartID signature is revoked successfully.
Where can I use SmartID?
Who is authorized to use SmartID for documents signing?
- Notarized authorized persons.
- Authorized persons that are not notarized, if a head/entrepreneur has provided access to the statement in the authority matrix.
How to create a SmartID?
- Click the “Settings” button in the “Privat24 for business” mobile app.
- Select a SmartID and a company that you want to generate a SmartID for.
- Create a password.
Signature is created! It is valid for 5 years.
What is a SmartID?
SmartID is a qualified electronic signature that is an analogue of your handwritten signature. You can sign documents and reports, verify your identity and use services online by means of your smartphone - no additional devices or apps are required to store e-signature.
What are the requirements for a point of sale to install a POS terminal?
The terminal is not installed in retail outlets that have not yet opened (renovated orplanned to be open). The exception is only domestic corporations.
It is forbidden to install terminals in residential premises, apartments, temporary structures. The point of sale must have a sign. The name of the sign is also recorded during registration as the name of a retail and service outlet.
RN IT engineer can ask for a price list and a certificate of business activity of a retail and service outlet.
The RN IT engineer is obliged to make a photo report during the installation of a terminal:
- a photo of the facade of a store or a building where the point of sale is located, so that its sign is visible;
- photo of the entrance to a retail and service outlet;
- photo of the already installed terminal in a retail and service outlet.
If a terminal needs to be connected to a router/modem, you need to indicate this when ordering a terminal. The Bank can provide a standard three-meter cable to connect a terminal.
A retail and service outlet shall first prepare a router/modem for terminal installation and connection. If it is necessary to set up a static IP address, then employees of an outlet have to provide the engineer with the IP / mask / gateway so that he enters it into the terminal.
In case an outlet needs a longer cable it should be purchased and installed independently by an outlet. An engineer does install the cable at an outlet.
If a terminal needs to be connected to a cash register program to work with a cash register, then first you need to configure the cash register and install the drivers. An engineer does not configure a cash register itself, he only connects a terminal and installs an adjustment protocol requested by an outlet.
How to configure a “FacePay” function?
Step 1. Configure “FacePay” in the updated Privat24 app.
Step 2. Select the "Settings" menu in the upper left corner of the main menu.
Step 3. Enable “FacePay” and go to settings.
Step 4. Take three photos and select a payment card, save the settings.
Why does PrivatBank refuse to print receipts (for merchants, for customers - upon request) in POS terminals?
According to the explanations of the State Fiscal Service, a copy of a payment terminal receipt is not a primary document (according to clause 44.1 of the Tax Code of Ukraine), and therefore there is currently no obligation to keep such a copy during the period established by clause 44.3 of Article 44 of the Tax Code of Ukraine. The merchant may not keep copies of receipts.
What is the alternative to a printed customer receipt?
PrivatBank has implemented the technology of an electronic receipt in Privat24, that has been working successfully for more than two years and is very popular with customers.
What is the alternative to a printed merchant receipt?
A statement that includes all operations carried out through the merchant’s POS terminals is stored in “Privat24 for business".
What confirmation should be provided to payment systems in the event of a disputed transaction?
The Bank transfers the transaction data to the IPS independently and a receipt is not requested to be provided by an outlet.
How to make a return without a sales receipt (where to get an RRN)?
If a point of sale has not kept its copy of a receipt for return of goods, it is necessary to contact the Bank by calling at 3700 or to “Privat24 for business” → “Acquiring statement” and obtain a statement of a terminal as at the date of purchase.
How to make a copy of a receipt via POS terminal?
Use the down arrow to go down to the following menu items: “Copy of receipt” → “Ok” → “Last receipt” → “Ok”.
How difficult will it be for staff to learn how to use a POS terminal?
It is very easy to learn. Bank employees will conduct training using a video course, and will also offer to take a test based on the results of the training. The result of training will be a bank certificate.
What is pre-authorization and how do I enable it?
This is the blocking of funds on a customer’s card with subsequent debiting of this amount to a merchant. The service is connected automatically according to type of activity.
What is the estimated term for replacing faulty equipment?
When will the money be refunded to the buyer after processing the return through my POS terminal?
Within 5 days.
What is the estimated period of the POS terminal installation after ordering?
Is it possible to connect PrivatBank’s POS terminal to the store's cash register system?
Yes. There is such a technical capability. You need to submit a Questionnaire for these reasons. A responsible employee of the Bank will contact you to implement the technical connection.
Is it possible for a PrivatBank specialist to come to service a POS-terminal without a merchant request?
Yes. It may be necessary to update the software and parameters of an installed equipment for the stable operation of a POS terminal at your point of sale. In this case, we will send you a PrivatBank manager who must be admitted to the service.
What paper is used in POS terminals of PrivatBank?
PrivatBank’s POS terminals use thermal paper where the image is created thanks to point heating in the places of contact with the thermal printer head and, as a result, darkening of the paper due to heating.
- type of cash register tape - thermal paper;
- tape width – 57 mm;
- the maximum length of the tape is 19 m.
I have a small profit. Why should I spend money on acquiring?
Thanks to acquiring, you will not only increase the amount of the average receipt and increase turnover, but also reduce the probability of fraud. Every year, the share of card payments is growing, currently it is 40-50%. Not accepting cards for payment means losing to competitors!
How quickly will PrivatBank specialists respond if I have technical issues?
The process of issues resolving depends on complexity, but in any case these issues will be resolved as soon as possible. The Bank has an online application processing system - all orders are automatically sent to responsible employees.
What will happen if I do not comply with the decision of the Cabinet of Ministers on the mandatory POS terminal?
There is a possibility that the Tax Service will apply penalties.