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The benefits of Premium MAX:
Comfort
Comfort and convenience in your trips
Time
Get more time for your family and let us manage all banking errands
Freedom
Unlimited premium benefits
Premium services
Personal Banker
Personal Banker
A person whose competence and delicious coffee will leave none indifferent.
Personal Banker will be happy to:
- arrange the convenient provision of banking services (remotely or at premium offices) for you and your family;
- pay for utilities and other services, make transfers and any other financial transactions;
- select banking products that will be interesting and useful for you and your family;
- give advice on the profitable use of funds and lending products;
- tell you about the innovative products offered by the Bank;
- register you to participate in premium promotional offers and loyalty programs;
- give advice on how to use your premium card and additional services for maximum benefit.
Saving your time is Personal Banker’s main task.
Chat with your Personal Banker
Chat with your Personal Banker
At any time, use Privat24 chat to assign your personal banker to pre-order cash, top up your mobile phone, enroll your child in the JuniorBank Business School, etc.
Benefits of chatting with your banker
Your Personal Banker is always there, waiting to help you. All you have to do to contact them is open the Privat24 app on your smartphone, click on the banker’s photo in the app and write your question.
Premium Support
PrivatBank Premium Support is always at your disposal and ready to provide you with high-quality and fast solutions to your banking issues.
Our specialists from Premium Support will help you in ordering cash, checking on your access to airport services, or tell you reasons for payment refusals, etc.
We are looking forward to help you via our Privat24 app or call us by +38 (073, 050, 098) 900 00 02
Concierge Service
Concierge Service
Concierge Service managers from our partners are always at your disposal and ready to provide quality and fast solutions to your personal issues: buying tickets, registering for a flight, arranging your leisure, delivering food or flowers, and much more.
Just choose where to address depending on what payment system and premium card you’ve got (Visa or Mastercard). If you have cards from both payment systems, then you’ve got twice as many options – you can address both services.
Mastercard
Visa:
Credit limit
Credit limit
Holders of PrivatBank premium cards get unsecured credit limit with a grace period of up to 55 days*!
The maximum amount of the credit limit of package Premium MAX up to UAH 400 000.
The amount of the credit limit is calculated individually for each customer and depends on many factors. Learn more
* Grace period of up to 55 days is available for cards issued after February 20, 2019.
Safe deposit box rental
Safe deposit box rental
Rent a safe deposit box at PrivatBank and know that your valuables are safe and secure. The boxes can be used to store confidential documents, securities, cash, jewelry and other valuables. Stored in secure safety lockers, they will be protected from theft. You can also make a list of people who will have access to your valuables. Your personal banker will help you choose the size of the deposit box and rental period that best suit your needs.
Juniorbank Business School
Juniorbank Business School
Children of the premium customers who are from 6 to 17 can be students of the JuniorBank business school, and gain experience and knowledge from PrivatBank top managers.
Your children will learn the secrets of the banking world,and even more:
- About family economy, financial goals and their effect on our life;
- Savings and investments, business and management;
- Public speaking and leadership;
- Time management secrets.
At the end of the study, each student will receive a certificate signed by the Chairperson of PrivatBank Management Board.
To the online schoolOnline Insurance
Online Insurance
You can get any kind of insurance for you and your family in Privat24 app.
Operation with Domestic Government Bonds
Operation with Domestic Government Bonds
Premium customers of PrivatBank can buy and sell domestic government bonds, open a securities account, manage their investment portfolio and much more. Your Personal Banker will help you make any transactions with domestic government loan bonds. Learn more
Additional benefits
Mastercard
Visa
Fast Track
Fast Track
Your time and comfort are priceless. Enjoy your travels even more with Mastercard's FastTrack service.
You and your quests can go through security control in more than 70 airports in a separate queue for free.
How to order the service?
- Download the Mastercard Travel Experiences app: Android, iOS, website.
- Register with your World Elite card.
- Order Fast Track service for you and your guests and get a QR code for each person to show when going through Fast Track at the airport.
P.S. Do not forget about extra benefits - discounts on your favorite food at airport restaurants, favorable rates for ordering transfer.
Please check the availability of these offers at a particular airport in the Mastercard Travel Experiences app.
Business lounges of Mastercard Lounge in capitals worldwide
Business lounges of Mastercard Lounge in capitals worldwide
World Black Edition and World Elite cardholders are entitled to free access to airport business lounges in many cities worldwide.
Give your premium card and boarding pass to the lounge administrator and notify of the visit under the Mastercard Lounge program. The name on the card and boarding pass must match.
Available lounge:
- Bucharest, Romania, Henri Coanda International Airport.
LoungeKey
LoungeKey
LoungeKey program is your access to more than 1,000 business lounges in airports around the world, regardless of the airline or ticket class. All you have to do is to give your PrivatBank premium card the lounge administrator and notify him/her of your visit under LoungeKey program.
As a World Elite cardholder, you are able to visit any LoungeKey for free. The guest visit fee is retained and amounts to $35 for 1 person.
Download the App (for iOS or Android) and check:
- business lounge locations;
- terms and conditions of stay;
- hours of operation;
- attendance history;
Learn more here
Car rental
Car rental
Mastercard's car rental partners around the world are Hertz and Avis, as well as the global car booking service Rentalcars.com.
They provide Mastercard premium cardholders with special terms and discounts of up to 35% on car rentals and free membership in Hertz Gold Plus Rewards and Avis Preferred Club.
More.
Priceless Privileges Program
Priceless Privileges Program
Special privileges and exclusive offers from more than 100 Ukrainian and about 20 world companies in tourism and services.
You can find the list of privileges on Mastercard web-site
Discounted Car Rental
Discounted Car Rental
You get up to 15% discount on car rental from Hertz and up to 35% discount from Avis, if you pay with Mastercard World Elite. Additional offers from other car rental companies can be found on the official Mastercard web-site.
Concierge service will help you book a car 24/7!
Cashback with no limits
Cashback with no limits
Get your cashback from 5 to 150 EUR/USD when you pay either online or offline with your Premium Mastercard Platinum, World Black Edition and World Elite card to our foreign partners of the program.
How does it work?
No registration.
Make a purchase in any selling point of our partners (the list of those is available on the website) and if you meet all the conditions drawn up in the offer, you’ll automatically get your cashback within the next 30 days.
Discounts and offers at airports
Discounts and offers at airports
A service for comfortable travel, which is available in more than 70 airports and constantly widening.
There are three benefits for you with Mastercard Travel Experiences:
- free access to FastTrack at airports worldwide;
- up to 25% discount on your favorite dishes or drinks at airport restaurants;
- beneficial conditions for booking transfers from/to airports.
How to take advantage of the benefits
- Download the Mastercard Travel Experiences app: Android, iOS, website.
- Sign up with your World Black Edition card.
- Ready! Use the FastTrack service and/or book services in restaurants.
- Take advantage of discounts or use such services:
- in restaurants, show the QR code that will be in your booking;
- when passing through FastTrack, indicate the QR code that will be in your booking.
10% discount on Booking.com
10% discount on Booking.com
Wherever you go and whatever you want to do, Booking.com can help you find accommodation to fit your tastes.
How to take advantage of the offer
- log up/log in to your Booking.com account using a special link;
- indicate your travel dates and select the type of accommodation you need to see the rate and discount amount (displayed in the Total Price line);
- select the Pay Now option and pay your booking with a premium Mastercard®.
The offer is available until December 31, 2023.
MoreOffers in luxury hotels
Offers in luxury hotels
Take advantage of discounts and additional vacation benefits when paying with your premium Mastercard card at chain of hotels worldwide:
- BEYOND GREEN
- PREFERRED HOTELS & RESORTS
- INTERCONTINENTAL HOTELS GROUP (IHG) -
- Zagorye travel company
- IL DECAMERON hotel (Ukraine, Odesa)
- Panorama De Lux (Ukraine, Odesa)
The Bicester Collection
The Bicester Collection
The Bicester Collection includes more than 1,300 boutiques from leading luxury and lifestyle brands in various shopping centers in Europe, in particular Bally, Balenciaga, Balmain, Carolina Herrera, Off-White™, etc.
Get 10% off your purchases or book an exclusive shopping package with a 15% discount with included gift vouchers, premium transport, food or drink, hands-free service - without the need to carry bags with you.
More.Providing free Premium services – transparent, profitable and simple
Use your card in shops, retail networks and on the internet, make payments in the amount from UAH 50 000 per month, and the next calendar month the Bank will charge no commission fee for premium services.
We consider your expenses from all of your premium cards: main, additional and those cards opened with empowered persons.
- Payments made in shops and retail networks and on the internet using the card or with Apple Pay/ Google Pay.
- Cash withdrawals;
- Transfers made between cards;
- Payments made in gambling and playhouses;
- Bank fees, official service debits;
- Payments for utility services and payments made by indicating the banking details (IBAN);
- Repayment of loans and replenishment of deposits in PrivatBank;
- Urgent money and SWIFT transfers.
Tariffs
Opening and service
Cash operations
Non-cash transactions
| Service | Condition |
|---|---|
| Opening of an account for the Premium MAX package (World Elite/Infinite Premium level card), excluding VAT | free of charge |
| Monthly account settlement service fee for the Premium MAX package (with World Elite/Infinite Premium), excluding VAT |
|
| Maximum number of premium cards a client can have within his/her package for 3 persons | 5 cards |
Issuance of an additional card to the account in the Premium MAX package at the client’s initiative in his/her name or in the name of a relative/authorized person, including issuance for a new period or if the card is lost (stolen), excluding VAT:
| free of charge |
Issuance of an additional card to the account in the Premium MAX package at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
| free of charge |
Issuance of an additional card to the account in the Premium MAX package at the client’s initiative in the name of a relative/authorized person, including issuance for a new period or if the card is lost (stolen), excluding VAT:
| UAH 1,000 |
Issuance of an additional card to the account (in the Premium/Premium PLUS/Premium MAX/Private Banking packages) at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
| free of charge |
| Issuance of an additional card (in the Premium/Premium PLUS/Premium MAX packages), at the client's initiative in his/her name, to the account belonging to representatives of enterprises/institutions of any form of ownership that involved in joint projects and/or marketing programs with the Bank or with which the Bank is going to have joint projects, and other Clients the criteria for which are determined by the Bank, excluding VAT | free of charge |
| Servicing electronic payment instruments (EPI) (in terms of changing the EPI limits), excluding VAT | free of charge |
| Adding or removing an electronic payment instrument to/from the stop list, excluding VAT | free of charge |
| Issue of a statement of opening / closing, availability of accounts, confirmation of account balances, etc., excluding VAT | UAH 100 |
| Grace period | up to 55 days (a grace period is effective under repayment before the 25th of the month following the date of debt occurrence) |
| Interest rate for using a loan during a grace period (up to 55 days) | 0.00001 % |
| Interest rate for using a loan on the balance of the debt (after the grace period ends) | 3.0% per month (36.0% per annum) based on 360 days per year |
| Amount of required monthly payment |
|
| Term of monthly payments | by 25th day of the month following the reporting month |
| Extraordinary account opening with the issue and issuance of an electronic payment instrument of the Gold level and above, excluding VAT |
|
| Service | Condition | |
|---|---|---|
| own funds | credit funds | |
| Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service, excluding VAT | 1% | 3% |
| Fee for cash withdrawal in all foreign banks/ATMs | 2% | 3% |
| Fee under the “Payment in Installments” and “Instant Installment” programs | free of charge | 4% |
| Limits on the amount of cash withdrawal at PrivatBank (Ukraine) |
| |
| Withdrawing funds in national currency from the card without the card (by phone number) at the cash desk, excluding VAT |
| |
| Withdrawing funds without a card at an ATM using the "Transactions without a card" - "Cash withdrawal" service, excluding VAT | UAH 2 | |
| Urgent withdrawal abroad in case of card loss, without VAT | free of charge | |
| Cash transfer to an account at cash desks, self-service terminals and ATMs of PrivatBank (Ukraine), excluding VAT |
| |
| Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day”, excluding VAT | 1% | |
| Service | Condition | |
|---|---|---|
| own funds | credit funds | |
| Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and express money transfers), excluding VAT | Standard commission for transfer | Standard commission for transfer is + 3% |
| For non-cash payment within Ukraine to a legal entity's account in another bank, excluding VAT | Tariff for payment | Tariff for payment +2% |
| For non-cash payment within Ukraine to the legal entity’s account in PrivatBank, excluding VAT | Tariff for payment | |
| Non-cash payment for goods/services in shops, including Internet, without VAT | free of charge | |
| Non-cash transfer of funds to the account, excluding VAT | free of charge | |
View presentation
The Bank is forbidden to demand the client to purchase any goods or services from the Bank or its related or affiliated parties as a prerequisite for providing these services (except for the providing a package of banking services).
The Bank is not entitled to unilaterally amend the agreements concluded with clients, unless otherwise provided by the agreement or the law.
Possible consequences for the client in case of using the banking service or failure to fulfill his/her obligations under the banking services agreement are stipulated in the Terms and Conditions for Banking Services Delivery.
The client can opt out of receiving advertising by contacting the premium support or by clicking on the link in the received e-mail advertising.
