Premium MAX package

No limits with the ultimate service package from PrivatBank

The benefits of Premium MAX:

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Comfort

Comfort and convenience in your trips

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Time

Get more time for your family and let us manage all banking errands

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Freedom

Unlimited premium benefits

Premium services

Personal Banker

Personal Banker

A person whose competence and delicious coffee will leave none indifferent.

Personal Banker will be happy to:

  • arrange the convenient provision of banking services (remotely or at premium offices) for you and your family;
  • pay for utilities and other services, make transfers and any other financial transactions;
  • select banking products that will be interesting and useful for you and your family;
  • give advice on the profitable use of funds and lending products;
  • tell you about the innovative products offered by the Bank;
  • register you to participate in premium promotional offers and loyalty programs;
  • give advice on how to use your premium card and additional services for maximum benefit.

Saving your time is Personal Banker’s main task.

Chat with your Personal Banker

Chat with your Personal Banker

At any time, use Privat24 chat to assign your personal banker to pre-order cash, top up your mobile phone, enroll your child in the JuniorBank Business School, etc.

Benefits of chatting with your banker
Your Personal Banker is always there, waiting to help you. All you have to do to contact them is open the Privat24 app on your smartphone, click on the banker’s photo in the app and write your question.

Concierge Service

Concierge Service

Concierge Service is a unique round-the-clock support service for premium customers. It is a single channel for ordering any additional services.

We speak Ukrainian, Russian and English.
Available 24/7 via convenient numbers for all operators.
Save Concierge Service number that suits you to contacts:
(073, 098, 050) 900 00 02
vip@pb.ua

Credit limit

Credit limit

Holders of PrivatBank premium cards get unsecured credit limit with a grace period of up to 55 days*! The maximum amount of the credit limit depends on the type of premium service package:

  • Premium: up to UAH 300 000
  • Premium PLUS: up to UAH 300 000
  • Premium MAX: up to UAH 400 000

The amount of the credit limit is calculated individually for each customer and depends on many factors. Learn more

Information on the essential features of the service

Consumer credit terms

Template of an application for banking services

* Grace period of up to 55 days is available for cards issued after February 20, 2019.

Meeting rooms

Meeting rooms

Premium customers can use PrivatBank’s comfortable offices in Ukraine to negotiate or conclude agreements with their partners totally free of charge.

The meeting rooms are available for up to 1 hour at a time.

Please note that the Bank reserves the right to refuse this service if there are indications that the meeting rooms will be used for holding (or planning) marketing events, interviews or meetings with employees, for selling goods or services, etc.

Safe deposit box rental

Safe deposit box rental

Rent a safe deposit box at PrivatBank and know that your valuables are safe and secure. The boxes can be used to store confidential documents, securities, cash, jewelry and other valuables. Stored in secure safety lockers, they will be protected from theft. You can also make a list of people who will have access to your valuables. Your personal banker will help you choose the size of the deposit box and rental period that best suit your needs.

Learn more

Juniorbank Business School

Juniorbank Business School

Children of premium customers can enroll in the JuniorBank Business School, the first of its kind in Ukraine. Through its interactive training program, the students will absorb the knowledge and experience of our best managers.

Your child will learn about:

  • family economics, financial goals and their impact on life
  • savings and investments, business and management
  • public speaking and leadership
  • tips for successful time management

At the end of the course, all students receive a certificate signed by the chairperson of the Management Board of PrivatBank.

Program for child support abroad

Program for child support abroad

Provision of enrollment information, e.g., on documents required to apply, application deadlines, exams (free of charge).

Assistance with the translation of documents (the cost is determined by the Concierge Service at the time of ordering the service).

Visa support: advice, assistance in scheduling an appointment for a consulate visa interview.

Selection and preparation of a custom package of banking products (only selected products are paid for).

Online Insurance

Online Insurance

You can get any kind of insurance for you and your family in Privat24 app.

Operation with Domestic Government Bonds

Operation with Domestic Government Bonds

Premium customers of PrivatBank can buy and sell domestic government bonds, open a securities account, manage their investment portfolio and much more. Your Personal Banker will help you make any transactions with domestic government loan bonds. Learn more

Travel Service

Mastercard
Visa

50% Uklon discount (available right after we win)

50% Uklon discount (available right after we win)

Book a car to or from the airport via the Uklon app and get a 50% discount, when you pay with a premium card World Black Edition or World Elite. The offer is valid until 30.04.2022.

Prerequisite for discount:

  • Discount is valid for transfers to/from airports in Ukraine: Boryspil, Kyiv (Zhulyany), Odessa, Dnipro, Zaporizhia, Lviv and Kharkiv.
  • The maximum discount for a trip to or from the airport - max. UAH 2,000.
  • Maximum number of trips per month on the same route (to or from the airport) - 2.

How to get a discount?

Download or open Uklon application (for iOS or Android).

Add a World Black Edition or World Elite premium card to your wallet in the Uklon app.

Pick up a car to or from the airport and automatically receive a discounted ride.

PCR testing for COVID-19 (available right after we win)

PCR testing for COVID-19 (available right after we win)

Antigen and COVID-19 PCR testing with World Elite card. You can get free COVID-19 PCR testing or express antigen testing at Boryspil, Kharkiv, or Odessa Airports. Free access requires that you spend UAH 10,000 or more with World Elite card 35 days before departure (5 working days and the weekend before departure are not taken into account). The offer is available till 31.12.2022.

Antigen test on arrival at Boryspil Airport

  • Make a request at the CSD lab testing desk after passport control.
  • Present your World Elite card to the airport employee for checking with the credit card scanning machine.
  • Get tested.

Advance testing (maximum 48 hours before departure)

  • 10 minutes before arrival at Boryspil Airport, call (050) 415 09 09. An employee will meet you.
  • Present your boarding pass and World Elite card to the airport employee for verification with the scanner.
  • Get tested at the CSD lab desk.
  • Testing on the day of departure (mainly for situations, when you have transfer in Boryspil)

This option is suitable, if your next flight from Boryspil is scheduled not earlier than in 7 hours.

  • Go to the Fast Line check-in desk No. 48 in Terminal D to request a test.
  • Present your boarding pass and World Elite card to the airport employee for verification with the scanner.
  • Get tested at the CSD lab counter.

How do I get my test results?

You will receive the result in your email within 4-6 hours, and you can also check it in the “Vdoma” mobile app. You can get a printed version with a stamp at Terminal D Desk No. 48.

Testing at Odessa Airport

PCR testing is available during departure, and an express antigen test can be done, when arriving from abroad.

  • In both cases, make a request at the CSD lab testing desk in the arrivals hall.
  • Show your World Elite card and your flight or arrival confirmation to a service member and take the test.
  • Test results will arrive by email and in the “Vdoma” app within 24 hours.

Testing at Kharkiv Airport

PCR testing is available during departure, and an express antigen test can be done, when arriving from abroad.

  • Go to desk No. 20 of Panatseya XXI Laboratory at Kharkiv Airport and submit your request.
  • Give your World Elite card and flight or arrival confirmation to the employee. Take a test.
  • Test results will arrive in your email or in the “Vdoma” app within 12-24 hours. A printed version with a stamp is available from Panacea XXI Laboratory.

Quick check-in and baggage drop-off (available right after we win)

Quick check-in and baggage drop-off (available right after we win)

Check in for your flight and drop off your baggage without waiting, when you fly abroad from Terminal D (check-in desk No. 48) and F (check-in desk No. 11) at Boryspil Airport.

Access prerequisite:

You should have spent UAH 10,000 or more in retail outlets and/or Internet for the last 30+5 banking days (day of departure, last weekend, and 5 weekdays before departure are not taken into account). UAH 1 is blocked at the moment of the passage to check the card activity.

Fast Line for departure (available right after we win)

Fast Line for departure (available right after we win)

Pass customs and passport control without waiting, when departing abroad from Terminal D of Boryspil Airport, and also in Terminal F of Boryspil Airport and Terminal A of Kyiv Airport (Zhulyany).

The service is available for aviation security for domestic flights in Terminal D of Boryspil Airport.

Access terms and condition:

You should have spent UAH 10,000 or more in retail outlets and/or Internet for the last 30+5 banking days (day of departure, last weekend, and 5 weekdays before departure are not taken into account). UAH 1 is blocked at the moment of the passage to check the card activity.

Learn more here

MyDutyFree (available right after we win)

MyDutyFree (available right after we win)

Make a reservation on the web-site or MyDutyFree mobile app at least 1 hour before departure and get a 15% discount*. Please, indicate promo code MCPREMIUM.

* The 15% discount is not added to the current promotions at MyDutyFree and is calculated from the original cost of the product. The discount does not apply to certain categories and individual brands. Please, pay attention to the mark in your cart.

Fast Line for Arrival (available right after we win)

Fast Line for Arrival (available right after we win)

Pass customs and passport control without waiting, when arriving at Terminal D at Boryspil Airport. The service is also available when you arrive at Terminal F of Boryspil Airport and Terminal A of Kiev (Zhulyany) Airport.

Access prerequisite:

You should have spent UAH 10,000 or more in retail outlets and/or Internet for the last 30+5 banking days (day of departure, last weekend, and 5 weekdays before departure are not taken into account). UAH 1 is blocked at the moment of the passage to check the card activity.

Learn more here

Fast Track International

Fast Track International

Fast Track International service is available to Mastercard Platinum, Mastercard World Black Edition and Mastercard World Elite cardholders for international and domestic flights at the following airports:

  • Rome (Fiumiccino Airport),
  • Venice
  • Olbia (Sardinia).

Complete airport formalities on a priority basis and save time for more enjoyable activities.

Business lounges of Mastercard Lounge in Ukraine (available right after we win)

Business lounges of Mastercard Lounge in Ukraine (available right after we win)

With World Elite card, you can visit for free:

  • Business lounges of Mastercard Lounge in the international flight zone of Boryspil Airport in Terminals D and F.
  • There are business lounges of Mastercard Lounge in the domestic flights zone in Terminal D at Boryspil Airport.
  • West business lounges are located in international flights zone of Kyiv (Zhulyany) Airport. A business lounge is located on the 2nd level in Terminal A.
  • There are business lounges of Mastercard Lounge in the domestic and international flights in Lviv Airport.
  • A business lounge of Mastercard Lounge is located in the international zone in Kharkiv Airport.

Present your World Elite card with your boarding pass and tell the lounge administrator that you want to visit the lounge under the Mastercard Lounge program.

Access prerequisite:

You should have spent UAH 10,000 or more in retail outlets and/or Internet for the last 30+5 banking days (day of departure, last weekend, and 5 weekdays before departure are not taken into account). UAH 1 is blocked at the moment of the passage to check the card activity.

Learn more here

Business lounges of Mastercard Lounge in capitals worldwide

Business lounges of Mastercard Lounge in capitals worldwide

World Black Edition and World Elite cardholders are entitled to free access to airport business lounges in many cities worldwide.

Give your premium card and boarding pass to the lounge administrator and notify of the visit under the Mastercard Lounge program. The name on the card and boarding pass must match.

Available lounges:

  • Vienna, Austria, Schwechat International Airport.
  • Tbilisi, Georgia, Shota Rustaveli International Airport.
  • Batumi, Georgia, Batumi International Airport.
  • Chisinau, Moldova, Chisinau International Airport.
  • Bucharest, Romania, Henri Coanda International Airport.
  • Budapest, Hungary, Ferenc Liszt International Airport.
  • Prague, Czech Republic, Vaclav Havel International Airport. International Airport.

Learn more here

LoungeKey

LoungeKey

LoungeKey program is your access to more than 1,000 business lounges in airports around the world, regardless of the airline or ticket class. All you have to do is to give your PrivatBank premium card the lounge administrator and notify him/her of your visit under LoungeKey program.

As a World Elite cardholder, you can visit any LoungeKey lounge for free. Guest admission fee is kept and is $32 per guest.

Download the App (for iOS or Android) and check:

  • business lounge locations;
  • terms and conditions of stay;
  • hours of operation;
  • attendance history;

Learn more here

Mastercard Premium Clubs

Mastercard Premium Clubs

Your Mastercard premium card is the key to accessing Hertz Gold Plus Rewards and Avis Preferred Clubs - premium clubs of car renting.

Offers are valid worldwide and include:

  • guaranteed discounts of up to 35%;
  • car class upgrade;
  • free membership in car rental clubs.

To register or reserve a car, contact the concierge service.

Mastercard Bilshe Program

Mastercard Bilshe Program

An updated and improved loyalty program.

Register your premium Mastercard online and accumulate points for payments abroad and on foreign web-sites.

Points can be redeemed for rewards in the form of e-certificates and reward offers.

Priceless Privileges Program

Priceless Privileges Program

Special privileges and exclusive offers from more than 100 Ukrainian and about 20 world companies in tourism and services.

You can find the list of privileges on Mastercard web-site

Discounted Car Rental

Discounted Car Rental

You get up to 15% discount on car rental from Hertz and up to 35% discount from Avis, if you pay with Mastercard World Elite. Additional offers from other car rental companies can be found on the official Mastercard web-site.

Concierge service will help you book a car 24/7!

Tariffs

Opening and service
Cash operations
Non-cash transactions
Service Condition
Opening of Premium MAX level card account (Mastercard World Elite and Visa Signature level cards) UAH 0
Monthly maintenance of Premium MAX package UAH 600
or it is not charged in accordance with the condition of the action “Premium. Simple. No fee”
Maximum number of premium cards a client can have within his/her package for 3 persons 6 cards
Opening of additional Mastercard World Elite/Visa Signature/digital Visa Platinum/MasterCard Platinum for the holder UAH 0
Opening of additional Mastercard World Elite for the third person UAH 0
Opening of additional Visa Signature for the third person UAH 1000
Urgent change of card account usage mode for risk payments (including in Internet), without VAT UAH 0
Blocking access to the card account, without VAT UAH 0
Suspension of account transactions according to the client’s application (entering into the stop list), without VAT UAH 0
Issue of statements, without VAT UAH 100
Grace period up to 55 days (a grace period is effective under repayment before the 25th of the month following the date of debt occurrence)
Base interest rate 36.0% (annual)
Monthly payments that include fees for using credit funds in the reporting period minimum 7% of the debt at the end of the previous month, but not less than UAH 100
Term of monthly payments by 25th day of the month following the reporting month
Extraordinary issuance of plastic cards of Gold level and higher, without VAT within Ukraine: 500 UAH; worldwide: eq. USD 100 at the NBU exchange ratea
Service Condition
own funds credit funds
Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service 1% 3%
Fee for cash withdrawal in all foreign banks/ATMs 2% 3%
Fee under the “Payment in Installments” and “Instant Installment” programs UAH 0 4%
Limits on the amount of cash withdrawal at PrivatBank (Ukraine)
  • in ATMs - not more than UAH 20 000 within 3 hours
  • at cash desks - no limits in case of preliminary order
Additional fee for cash withdrawal in national currency at the cash desk of PrivatBank (charged in addition to the basic fee for the product)
  • Cardholders do not pay any fee.
  • Without the card - 0,2% (min UAH 5)
Withdrawal of funds without the card in ATMs using the “Operations without the Card” - “Cash withdrawal” service UAH 2
Urgent withdrawal abroad in case of card loss, without VAT UAH 0
Replenishment of the premium card
  • At the cash desk:
    • elite card holder and proxy with the power of attorney or additional card (with and without card) - not charged;
    • third person - 0,5% (min UAH 5).
  • In cash-in ATM - not charged
Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day” rule of accumulation 1%
Service Condition
own funds credit funds
Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and urgent money transfers) Standard commission for transfer Standard commission for transfer is + 3%
Tariff for non-cash payment within Ukraine to the legal entity’s account in other bank Tariff for payment Tariff for payment +2%
Tariff for non-cash payment within Ukraine to the legal entity’s account in PrivatBank (own funds) Tariff for payment
Non-cash payment for goods/services in shops, including Internet, without VAT UAH 0
Non-cash receipt of funds on card account, without VAT UAH 0

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Package Premium MAX