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Step 1
Choose Order the Card
Step 2
Log in and fill in the required information.
Step 3
Your card is ready for use and available in the Privat24 app.
Digital Banker
Digital Banker
Our professionals will be happy to:
Saving your time is their main task.
Chat with a banker
Chat with a banker
You can always get manager's advice in the Privat24 chat. The manager will always be there to help you make any transaction promptly and effortlessly. The manager can also show you how to perform any standard or non-standard operations freely and quickly.
Concierge Service
Concierge Service
Concierge Service is a unique round-the-clock support service for premium customers. It is a single channel for ordering any additional services.
We speak Ukrainian, Russian and English.
Available 24/7 via convenient numbers for all operators.
Save Concierge Service number that suits you to contacts:
(073, 098, 050) 900 00 02
vip@pb.ua
Credit limit
Credit limit
Holders of PrivatBank premium cards get unsecured credit limit with a grace period of up to 55 days*! The maximum amount of the credit limit depends on the type of premium service package:
The amount of the credit limit is calculated individually for each customer and depends on many factors. Learn more
Information on the essential features of the service
Template of an application for banking services
* Grace period of up to 55 days is available for cards issued after February 20, 2019.
Safe deposit box rental
Safe deposit box rental
Rent a safe deposit box at PrivatBank and know that your valuables are safe and secure. The boxes can be used to store confidential documents, securities, cash, jewelry and other valuables. Stored in secure safety lockers, they will be protected from theft. You can also make a list of people who will have access to your valuables. Your personal banker will help you choose the size of the deposit box and rental period that best suit your needs.
Juniorbank Business School
Juniorbank Business School
Children of premium customers can enroll in the JuniorBank Business School, the first of its kind in Ukraine. Through its interactive training program, the students will absorb the knowledge and experience of our best managers.
Your child will learn about:
At the end of the course, all students receive a certificate signed by the chairperson of the Management Board of PrivatBank.
Online Insurance
Online Insurance
You can get any kind of insurance for you and your family in Privat24 app.
Advice on Domestic Government Bonds
Advice on Domestic Government Bonds
Premium customers of PrivatBank can buy and sell domestic government bonds, open a securities account, manage their investment portfolio and much more. Your Personal Banker will help you make any transactions with domestic government loan bonds.
Telemedicine
Telemedicine
A telemedicine package with your Visa Platinum premium card includes:
* Specialists include: general practitioner, pediatrician, gynecologist, surgeon, gastroenterologist, dermatologist and others.
How to use the service?
Step 1. Go to the Visa chat bot from your financial phone number, click on “Telemedicine” and select the desired section from the menu.
Step 2. Click “Check Service Availability”, link your card indicating its full details, and follow the prompts.
Step 3. Click “Order Service” and go to the chat with ARX Insurance Company.
Step 4. Indicate full name, date of birth, location and premium card level to confirm your data (for first time users).
Step 5. Order the service by following the prompts and use the service 24/7.
More about serviceFree luggage packing (available right after we win)
Free luggage packing (available right after we win)
Nice offer in Boryspil airport – 2 free packings of luggage for a calendar year.
Branded Visa desk is placed on the 3rd level in Terminal D in International flights zone. Passengers of domestic flights zone can use the service by going up from the 2nd level.
Go to the desk, give your Visa premium card to the administrator, and tell that you want to use your free luggage packing. A maximum of two pieces of luggage per cardholder may be packed per day. 1 suitcase = 1 pack.
Access prerequisite: Availability of expenses totaling UAH 5,000 or more at retail outlets and/or online from the Visa Platinum card 30+5 days prior to departure (the day of departure and 5 days to it aren’t taken into account).
“Privilege Universe” from Visa
“Privilege Universe” from Visa
Exclusive loyalty program for PrivatBank Visa cardholders only.
Sign up online and collect points for settlements on the Internet.
Points can be redeemed for e-certificates.
Hotels at Agoda.com (available right after we win)
Hotels at Agoda.com (available right after we win)
Book hotels at 12% discount, when you pay with your Visa Platinum card.
Discount is applied automatically to offers marked “Participating in the action”, when selecting hotels by clicking on the link and indicating your Visa Platinum card.
50% Bolt discount (available right after we win)
50% Bolt discount (available right after we win)
Save 50% on travel to and from Ukrainian airports with Bolt.
This offer is valid in Kyiv, Kharkiv, Lviv, Odessa, Dnipro and Zaporizhzhia, only for travel to the airports in these cities.
It's easy to take advantage of the offer:
Step 1. Download Bolt application (Google Play, App Store).
Step 2. Add your Visa Platinum/Visa Signature/Visa Infinite card as a payment method to your Bolt wallet.
Step 3. Book trips to or from the airport – the discount will be applied automatically.
Offer conditions:
LoungeKey
LoungeKey
LoungeKey program is your access to more than 1,000 business lounges in airports around the world, regardless of the airline or ticket class. All you have to do is to give your PrivatBank premium card the lounge administrator and notify him/her of your visit under the LoungeKey program.
With Visa Platinum card, you as the cardholder have free 2 visits per calendar year. Each subsequent visit or guest fee is $32 USD.
Access prerequisite: Availability of expenses totaling UAH 5,000 or more at retail outlets and/or online from the Visa Platinum card 30+5 days prior to departure (the day of departure and 5 days to it aren’t taken into account).
Download the App (for iOS or Android) and check:
Privilege catalogue
Privilege catalogue
No matter where you are, enjoy privileges and special offers with your Visa premium card.
A set of discounts and customized offers from partners worldwide.
Offers are available in categories:
Check the available offers for your card on the web-site.
Discounted Car Rental
50% parking discount (available right after we win)
50% parking discount (available right after we win)
How to use the offer?
The maximum discount is UAH 200.
The offer is multiple and does not require any additional conditions or promo codes.
The offer is valid till 31.05.2022 for Visa Platinum, Visa Signature and Visa Infinite cards.
More details on the web-site.
Visa Luxury Hotel Collection
Visa Luxury Hotel Collection
Access to over 900 exclusive hotels worldwide and unique offers on the web-site:
A concierge service will help choose of a hotel and make reservations.
Fast Track International
Fast Track International
Fast Track International service is available for Visa Platinum, Visa Signature and Visa Infinite cardholders on the international and domestic flights in the following airports:
Complete airport formalities on a priority basis and save time for more enjoyable activities.
Service availability:
Packing Your Luggage Abroad
Packing Your Luggage Abroad
A nice offer from world airports– packing your luggage for free.
The service is available at such airports:
Come to the registration desk, show the administrator your Visa premium card and tell that you would like to use the free packing service. 1 suitcase is 1 packing.
The term of access: the total amount of your expenses should be UAH 5 000 or more in outlets and/or internet shops paid with Visa Platinum card 30+5 days before the departure (the departure day and 5 previous days do not count).
Protect Your Purchases
Protect Your Purchases
Get a reimbursement for purchased goods of personal use if they were lost, stolen or damaged.
What do I need to bring?
If you have any questions or in case of an insured event, address Visа chatbot and click the Concierge button
Make The Most Of Your Leisure
Make The Most Of Your Leisure
Unwind in comfort with the most interesting offers we have selected specially for you. So at no cost are:
How it works?
How to use it?
Enjoy ;-) and use in Ukraine and abroad.
Service | Condition |
---|---|
Opening of Premium level card account (Platinum level card Mastercard or Visa payment system) | UAH 0 |
Monthly maintenance of Premium package | UAH 200 or it is not charged in accordance with the condition of the action “Premium. Simple. No fee” |
Maximum number of premium cards a client can have within his/her package for his/her name | 2 cards |
Opening of additional plastic Visa Platinum/MasterCard Platinum | 0 грн |
Opening of additional digital Visa Platinum/MasterCard Platinum | UAH 0 |
Urgent change of card account usage mode for risk payments (including in Internet), without VAT | UAH 0 |
Blocking access to the card account, without VAT | UAH 0 |
Suspension of account transactions according to the client’s application (entering into the stop list), without VAT | UAH 0 |
Issue of statements, without VAT | UAH 100 |
Grace period | up to 55 days (a grace period is effective under repayment before the 25th of the month following the date of debt occurrence) |
Base interest rate | 36.0% (annual) |
Monthly payments that include fees for using credit funds in the reporting period | minimum 7% of the debt at the end of the previous month, but not less than UAH 100 |
Term of monthly payments | by 25th day of the month following the reporting month |
Extraordinary issuance of plastic cards of Gold level and higher, without VAT | within Ukraine: 500 UAH; worldwide: eq. USD 100 at the NBU exchange rate |
Service | Condition | |
---|---|---|
own funds | credit funds | |
Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service | 1% | 3% |
Fee for cash withdrawal in all foreign banks/ATMs | 2% | 3% |
Fee under the “Payment in Installments” and “Instant Installment” programs | UAH 0 | 4% |
Limits on the amount of cash withdrawal at PrivatBank (Ukraine) | in ATMs - not more than UAH 20 000 within 3 hours at cash desks - no limits in case of preliminary order | |
Additional fee for cash withdrawal in national currency at the cash desk of PrivatBank (charged in addition to the basic fee for the product) | Cardholders do not pay any fee. Without the card - 0,2% (min UAH 5) | |
Withdrawal of funds without the card in ATMs using the “Operations without the Card” - “Cash withdrawal” service | UAH 2 | |
Urgent withdrawal abroad in case of card loss, without VAT | UAH 0 | |
Replenishment of the premium card |
| |
Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day” rule of accumulation | 1% |
Service | Condition | |
---|---|---|
own funds | credit funds | |
Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and urgent money transfers) | Standard commission for transfer | Standard commission for transfer is + 3% |
Tariff for non-cash payment within Ukraine to the legal entity’s account in other bank | Tariff for payment | Tariff for payment + 2% |
Tariff for non-cash payment within Ukraine to the legal entity’s account in PrivatBank (own funds) | Tariff for payment | |
Non-cash payment for goods/services in shops, including Internet, without VAT | UAH 0 | |
Non-cash receipt of funds on card account, without VAT | UAH 0 |
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