How to get money from abroad?

Enjoy all the advantages of receiving money using our partners and bank technologies.
PrivatBank provides all money transfer options!

Instant Transfer Systems
Online services
SWIFT

Western Union

Western Union

Western Union unites more than 200 countries, has more than 500,000 service points.
It is possible to receive both international and domestic transfers. Money transfer can be created online on the website or through the application:

Western Union
Western Union

Western Union may credit money directly to the card.

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PrivatMoney

PrivatMoney

PrivatMoney operates in 23 countries and has 6,000 service points.
It is possible to receive both international and domestic money transfers.

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Ria

Ria

The system of international money transfers RIA has 435 000 points of service in 160 countries of the world.
Money transfer can be created online on the website or through the application:

Ria
Ria

Ria may credit money directly to the card.

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MoneyGram

MoneyGram

Moneygram has more than 350,000 service points in more than 200 countries.
By using MoneyGram, you can receive a money transfer from the USA and European countries.

Money transfer can be created online on the website or through the application:

Moneygram
Moneygram
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IntelExpress

IntelExpress

IntelExpress provides individuals with the opportunity to exchange money transfers in more than 70 countries, has more than 70,000 service points.

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Meest

Meest

By using Meest system you can receive money from 29 countries.
The company has more than 2,500 service points.

Welsend

Welsend

By using Welsend you can receive both international and domestic transfers.
The system operates in more than 120 countries, has more than 250,000 points.

Sigue

Sigue

Sigue Money Transfer is an international operator for instant money transfer.
It has over 60,000 service points in 143 countries.

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General tips

Use PrivatBank’s services to send or receive a money transfer profitable, fast and convenient.

Find out what restrictions apply when sending and paying transfers. For example, citizens of Ukraine can send and receive a money transfer without opening an account or card.

Analyze money transfer options. For example, if the recipient and the sender have cards (accounts), it is more convenient to use a transfer from card to card or a SWIFT payment, since the tariffs for these types of transfers are the most favorable. If you need to urgently send money, then we recommend using one of the money transfer systems.

Make transfers to Visa or Mastercard. For example, if the person to whom you want to send money has a Visa or Mastercard payment card from any bank in the world, you can easily and quickly make a transfer just knowing the 16-digit card number of the recipient. You can send money from card to card on your own in Privat24 Internet Banking.

Frequently asked questions

What is an urgent money transfer?

This is an instant transfer of funds using the payment system, which allows you to quickly, reliably and profitably send and receive funds both in Ukraine and abroad.

What is the commission for receiving an urgent transfer in PrivatBank?

  • Receive transferrin cash - no commission.
  • Crediting a transfer to a card - no commission.
  • Withdraw funds from the card - according to the card’s tariffs.

By using what channels can I receive an urgent money transfer?

In PrivatBank, you can receive urgent money transfers by using the following channels:

  • bank branch (using a card or in cash);
  • Privat24 (using a card) - web and mobile application;
  • contact center (using a card) - by calling 3700;
  • self-service terminal (using a card or in cash);
  • ATM (getting money to the card).

Which countries are not available for sending SWIFT transfer to or receiving it from?

Forbidden countries:

  • Iraq
  • Iran
  • Democratic People's Republic of Korea
  • Cuba
  • South Sudan
  • Syria
  • Sudan

Territories (unrecognized), cooperation with which is prohibited:

  • Autonomous Republic of Crimea
  • Nagorno-Karabakh Republic
  • Transnistrian Moldavian Republic
  • Republic of Abkhazia
  • Republic of South Ossetia
  • Turkish Republic of Northern Cyprus
  • Kosovo

Attention! Residents of these countries also cannot send/receive money transfers.

Contacts for questions about urgent money transfers

Contact the customer support number 3700 or chat "Help Online".

Contacts for questions about TransferWise, TransferGo, SWIFT transfers

  • Tel.: +38 (073) 900 00 04 (9:00–21:00).
  • E-mail: swift@privatbank.ua;
  • Тел.: +38 (073) 900 00 02 -Concierge service for VIP clients (24 hours).

How to order a currency?

In case of ordering today until 13:00, funds will be available for receiving tomorrow.

To save you time, we have simplified the cash order process. You can order the currency yourself in Privat24 (web) in a few minutes. To do this, just go to the menu “All services” -> "Services" -> "Order cash" and step by step enter the necessary information to place an order.

The order amount must be a multiple of fifty. After processing the application, the bank will inform you of the date, amount and address of the branch where it is necessary to withdraw money.

The funds are personalized in your name, they will be available by the end of the working day in the department on the specified date. Cash order is available if the required amount is on the card/account.

You can make an order by calling 3700 or chatting "Help Online".

Commission for crediting a SWIFT transfer.

  • "Universal" card (including the "Universal Gold" card) – 0%.

  • Card for payments – 0,5%.

  • Virtual card (internet card) – 0%.

Commission for transfer crediting from TransferGo, TransferWise.

  • "Universal" card (including the "Universal Gold" card)– 0%.
  • Card for payments – 0%.
  • Virtual card (internet card) – 0%.