Premium PLUS package

Comfort and speed of operations for travelers with a service package from PrivatBank

The benefits of Premium PLUS:

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Time

Get more time for your family and let us manage all banking errands

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Comfort

Comfort and convenience in your trips

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Bonuses

Discounts, special offers and cashback for premium customers

Premium services

Personal Banker

Personal Banker

A person whose competence and delicious coffee will leave none indifferent.

Personal Banker will be happy to:

  • arrange the convenient provision of banking services (remotely or at premium offices) for you and your family;
  • pay for utilities and other services, make transfers and any other financial transactions;
  • select banking products that will be interesting and useful for you and your family;
  • give advice on the profitable use of funds and lending products;
  • tell you about the innovative products offered by the Bank;
  • register you to participate in premium promotional offers and loyalty programs;
  • give advice on how to use your premium card and additional services for maximum benefit.

Saving your time is Personal Banker’s main task.

Chat with your Personal Banker

Chat with your Personal Banker

At any time, use Privat24 chat to assign your personal banker to pre-order cash, top up your mobile phone, enroll your child in the JuniorBank Business School, etc.

Benefits of chatting with your banker:

  • Your Personal Banker is always there, waiting to help you.
  • All you have to do to contact them is open the Privat24 app on your smartphone, click on the banker’s photo in the app and write your question.

Premium Support

Premium Support

PrivatBank Premium Support is always at your disposal and ready to provide you with high-quality and fast solutions to your banking issues.

Our specialists from Premium Support will help you in ordering cash, checking on your access to airport services, or tell you reasons for payment refusals, etc.

We are looking forward to help you via our Privat24 app or call us by +38 (073, 050, 098) 900 00 02

Click here for more details

Concierge Service

Concierge Service

Concierge Service managers from our partners are always at your disposal and ready to provide quality and fast solutions to your personal issues: buying tickets, registering for a flight, arranging your leisure, delivering food or flowers, and much more.

Just choose where to address depending on what payment system and premium card you’ve got (Visa or Mastercard). If you have cards from both payment systems, then you’ve got twice as many options – you can address both services.

Mastercard

Visa:

Click here for more details

Credit limit

Credit limit

Holders of PrivatBank premium cards get unsecured credit limit with a grace period of up to 55 days*!

The maximum amount of the credit limit of package Premium PLUS up to UAH 300 000.

The amount of the credit limit is calculated individually for each customer and depends on many factors. Learn more

* Grace period of up to 55 days is available for cards issued after February 20, 2019.

Safe deposit box rental

Safe deposit box rental

Rent a safe deposit box at PrivatBank and know that your valuables are safe and secure. The boxes can be used to store confidential documents, securities, cash, jewelry and other valuables. Stored in secure safety lockers, they will be protected from theft. You can also make a list of people who will have access to your valuables. Your personal banker will help you choose the size of the deposit box and rental period that best suit your needs.

Learn more

Juniorbank Business School

Juniorbank Business School

Children of the premium customers who are from 6 to 17 can be students of the JuniorBank business school, and gain experience and knowledge from PrivatBank top managers.

Your children will learn the secrets of the banking world, and even more:

  • About family economy, financial goals and their effect on our life;
  • Savings and investments, business and management;
  • Public speaking and leadership;
  • Time management secrets.

At the end of the study, each student will receive a certificate signed by the Chairperson of PrivatBank Management Board.

To the online school

Online Insurance

Online Insurance

You can get any kind of insurance for you and your family in Privat24 app.

Operation with Domestic Government Bonds

Operation with Domestic Government Bonds

Premium customers of PrivatBank can buy and sell domestic government bonds, open a securities account, manage their investment portfolio and much more. Your Personal Banker will help you make any transactions with domestic government loan bonds. Learn more

Additional benefits

Visa
Mastercard
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Telemedicine

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Telemedicine

A telemedicine package with your Visa Signature premium card includes:

  • psychological support - 5 consultations per year;
  • consultations with a family doctor or specialists* for the whole family - 10 free consultations per year;
  • online lectures about health - unlimited.

* Specialists include: general practitioner, pediatrician, gynecologist, surgeon, gastroenterologist, dermatologist and others.


How to use the service?

Step 1. Go to the Visa chat bot from your financial phone number, click on “Telemedicine” and select the desired section from the menu.

Step 2. Click “Check Service Availability”, link your card indicating its full details, and follow the prompts.

Step 3. Click “Order Service” and go to the chat with ARX Insurance Company.

Step 4. Indicate full name, date of birth, location and premium card level to confirm your data (for first time users).

Step 5. Order the service by following the prompts and use the service 24/7.

More about service

Make The Most Of Your Leisure

Make The Most Of Your Leisure

Unwind in comfort with the most interesting offers we have selected specially for you. So at no cost are:

  • Free access to Visa Library offered by Yakaboo.

How it works?

  1. Go to Visa Chatbot and click “Visa Library”, then, get your personal promo code.
  2. Download the Yakaboo app on Google Play or App Store.
  3. Enter the promo into the Yakaboo app to have the access to “Visa Library” for the entire year.
  • Free subscription to the SWEET.TV service: TV channels, movies, cartoons and educational content are available.

How to use it?

  1. Go to Visa Chatbot and click “SWEET.TV subscription” button.
  2. Select a premium Visa Signature card to check if the service is available, provided that your monthly expenses are UAH 10 000 or more the last 35 days before the time you connect to the service.
  3. Click “Get the Subscription” button, go to the SWEET.TV web-site and sign up in any convenient way.

Enjoy ;-) and use in Ukraine and abroad.

So at no cost you can get free access to Visa Library offered by Yakaboo.

5% cashback

5% cashback

Get 5% cashback for taxi rides and transport tickets, when paying with Visa Signature card.

To receive cashback:

  1. Register for the action at promos.pb.ua;
  2. Pay for taxi, air, rail or bus tickets with Visa Signature hryvnia card.

Get cashback every Friday.

Traveler insurance

Traveler insurance

“Traveler Insurance” is an extended insurance program for the Visa Signature cardholder and his/her family.

The program will be applied in case of a tourist trip and if the transport and accomodation costs are paid with Visa Signature card until the trip starts.

The trip must start and end within the country of your permanent residence or the country of temporary stay. It is obligatory to save the return tickets or fuel receipts of the round trip if you travel by car.

In addition to the cardholder, the program benefits include:

  • a spouse, who is not older than 80 years at the start of the coverage period;
  • Up to 5 people - children, stepchildren, and adopted children under the age of 18 or 24, if they are studying (full-time), unmarried and financially dependent on the cardholder (according to the legal regulations of the country of residence), and living together with the cardholder (except for cases of separation in the case of full-time education).

The program coverage limit is up to $750,000.

You can get an insurance certificate and detailed terms of the program from your personal banker or Concierge Service, or download it yourself from the web-site (click Login in the right corner and enter your Visa Signature card number).

Fast Track International

Fast Track International

Fast Track International service is available for Visa Platinum, Visa Signature and Visa Infinite cardholders on the international and domestic flights in the following airports:

  • Istanbul, Turkey;
  • Larnaca, Republic of Cyprus (LCA);
  • Milan-Malpensa, Italy (MXP);
  • “Milan-Bergamo”, Italy (BGY);
  • “Rome-Fiumicino”, Italy (FCO);
  • “Rome-Ciampino”, Italy (CIA);
  • “Barcelona”, Spain (BCN);
  • “Canary Islands”, Spain (LPA);
  • “Islands of La Palma”, Spain (PMI);
  • “Alicante”, Spain (ALC);
  • “Valencia”, Spain (VLC);
  • “Malaga”, Spain (AGP).

Complete airport formalities on a priority basis and save time for more enjoyable activities.

Service availability:

  • Visa Platinum - 2 times a year for the cardholder;
  • Visa Signature - 10 times a year with an option to invite 2 guests within the specified limit;
  • Visa Infinite - unlimited number of uses with an option to invite 2 guests.

Use the Visa→ Travel → Fast Track International chatbot to get a QR code that is necessary to show at the airport.

LoungeKey

LoungeKey

LoungeKey program is your access to more than 1,000 business lounges in airports around the world, regardless of the airline or ticket class. All you have to do is to give your PrivatBank premium card the lounge administrator and notify him/her of your visit under LoungeKey program.

There are 10 free visits per calendar year for Visa Signature cardholders, these visits you can use only for yourself or for yourself and two guests during each visit.

The cost of a visit after 10 free visits, including guests, is USD 32 per person.

Access prerequisite: Availability of expenses totaling UAH 10,000 or more at retail outlets and/or online from the Visa Signature card 30+5 days prior to departure (the day of departure and 5 days to it aren’t taken into account).

Download the App (for iOS or Android) and check:

  • business lounge locations;
  • terms and conditions of stay;
  • hours of operation;
  • attendance history.
Learn more here.
“Privilege Universe” from Visa

“Privilege Universe” from Visa

“Privilege Universe” from Visa

“Privilege Universe” from Visa

Exclusive loyalty program for PrivatBank Visa cardholders only.

Sign up online and collect points for settlements in Internet.

Points can be redeemed for e-certificates.

Privilege catalogue

Privilege catalogue

No matter where you are, enjoy privileges and special offers with your Visa premium card.

A set of discounts and customized offers from partners worldwide.

Offers are available in categories:

  • Entertainment
  • Transport
  • Restaurants
  • Shopping
  • Leisure
  • Hotels

Check the available offers for your card on the web-site.

Visa Luxury Hotel Collection

Visa Luxury Hotel Collection

Access to over 900 exclusive hotels worldwide and unique offers on the web-site:

  • VIP guest status;
  • best price guarantee;
  • free in-room Wi-Fi, if available;
  • $25 food and beverage voucher;
  • etc.

A concierge service will help choose of a hotel and make reservations.

Discounted Car Rental

Discounted Car Rental

You get up to 35% discount on AVIS car renting on web-site if you pay with Visa Signature card. Additional offers from other car rental companies can be found on the official Visa web-site.

Concierge service will help you book a car 24/7!

Packing Your Luggage Abroad

Packing Your Luggage Abroad

A nice offer from world airports– packing your luggage for free.

The service is available at such airports:

  • Almaty, Kazakhstan – 4 packings per calendar year
  • Skopje, Macedonia – 8 packings per calendar year

Come to the registration desk, show the administrator your Visa premium card and tell that you would like to use the free packing service. 1 suitcase is 1 packing.

The term of access: the total amount of your expenses should be UAH 10 000 or more in outlets and/or internet shops paid with Visa Signature card 30+5 days before the departure (the departure day and 5 previous days do not count).

Protect Your Purchases

Protect Your Purchases

Get a reimbursement for purchased goods of personal use if they were lost, stolen or damaged.

  • A minimum cost for one item is $100, purchased not on credit but fully paid with a premium Visa Signature card
  • Annual coverage limit is $20 000, and one time limit is $6 000
  • The service is valid in Ukraine and abroad for 365 days from the moment of purchase.

What do I need to bring?

  1. Purchase receipt
  2. Account statement
  3. Warranty card
  4. Refusal from a store to provide services under warranty
  5. Repair receipts

If you have any questions or in case of an insured event, address Visа chatbot and click the Concierge button

Providing free Premium services – transparent, profitable and simple

Providing free Premium services – transparent, profitable and simple

Use your card in shops, retail networks and on the internet, make payments in the amount from UAH 30 000 per month, and the next calendar month the Bank will charge no commission fee for premium services.

We consider your expenses from all of your premium cards: main, additional and those cards opened with empowered persons.

 

  • Payments made in shops and retail networks and on the internet using the card or with Apple Pay/ Google Pay.

 

  • Cash withdrawals;
  • Transfers made between cards;
  • Payments made in gambling and playhouses;
  • Bank fees, official service debits;
  • Payments for utility services and payments made by indicating the banking details (IBAN);
  • Repayment of loans and replenishment of deposits in PrivatBank;
  • Urgent money and SWIFT transfers.

Tariffs

Opening and service
Cash operations
Non-cash transactions
Service Condition
Opening of an account for the Premium PLUS package (Signature or World Black Edition level card), excluding VAT free of charge
Monthly account settlement service fee for the Premium PLUS package (with World Black Edition/ Signature), excluding VAT
  • UAH 400;
  • if there are expenses from 30,000 UAH/month – free of charge
Maximum number of premium cards a client can have within his/her package for 3 persons 3 cards
Issuance of an additional card to the account in the Premium PLUS package at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional Signature card
free of charge
Issuance of an additional card to the account in the Premium PLUS package at the client’s initiative in the name of a relative/authorized person, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional Signature card
UAH 1,000
Issuance of an additional card to the account in the Premium PLUS package at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional World Black Edition card
free of charge
Issuance of an additional card to the account in the Premium PLUS package at the client’s initiative in the name of a relative/authorized person, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional World Black Edition card
UAH 1,000
Issuance of an additional card to the account (in the Premium/Premium PLUS/Premium MAXPrivate Banking packages) at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional Digital Platinum card
free of charge
Issuance of an additional card (in the Premium/Premium PLUS/Premium MAX packages), at the client's initiative in his/her name, to the account belonging to representatives of enterprises/institutions of any form of ownership that involved in joint projects and/or marketing programs with the Bank or with which the Bank is going to have joint projects, and other Clients the criteria for which are determined by the Bank, excluding VAT free of charge
Servicing electronic payment instruments (EPI) (in terms of changing the EPI limits), excluding VAT free of charge
Adding or removing an electronic payment instrument to/from the stop list, excluding VAT free of charge
Issue of a statement of opening / closing, availability of accounts, confirmation of account balances, etc., excluding VAT UAH 100
Grace period up to 55 days (a grace period is effective under repayment before the 25th of the month following the date of debt occurrence)
Interest rate for using a loan during a grace period (up to 55 days) 0.00001 %
Interest rate for using a loan on the balance of the debt (after the grace period ends) 3.0% per month (36.0% per annum) based on 360 days per year
Amount of required monthly payment
  • 7% of the debt, but not less than UAH 100;
  • 10% of the debt, but not less than UAH 100 - in case of overdue, starting from the second month of overdue
Term of monthly payments by 25th day of the month following the reporting month
Extraordinary account opening with the issue and issuance of an electronic payment instrument of the Gold level and above, excluding VAT
  • within Ukraine - UAH 500;
  • worldwide - eq. USD 100 at the NBU exchange rate
Service Condition
own funds credit funds
Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service, excluding VAT 1% 3%
Fee for cash withdrawal in all foreign banks/ATMs 2% 3%
Fee under the “Payment in Installments” and “Instant Installment” programs free of charge 4%
Limits on the amount of cash withdrawal at PrivatBank (Ukraine)
  • in ATMs - not more than UAH 20 000 within 3 hours
  • at cash desks - no limits in case of preliminary order
Withdrawing funds in national currency from the card without the card (by phone number) at the cash desk, excluding VAT
  • Cardholders do not pay any fee.
  • Without the card - 0,2% (min UAH 5)
Withdrawing funds without a card at an ATM using the "Transactions without a card" - "Cash withdrawal" service, excluding VAT UAH 2
Urgent withdrawal abroad in case of card loss, without VAT free of charge
Cash transfer to an account at cash desks, self-service terminals and ATMs of PrivatBank (Ukraine), excluding VAT
  • in case of replenishment by the account holder and an authorized person with a power of attorney or an additional card (with and without a card) at the Bank’s cash desk and self-service terminals – free of charge;
  • in case of replenishment by a third party at the Bank's cash desk – 0.5%, but not less than UAH 5
Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day”, excluding VAT 1%
Service Condition
own funds credit funds
Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and express money transfers), excluding VAT Standard commission for transfer Standard commission for transfer is + 3%
For non-cash payment within Ukraine to a legal entity's account in another bank, excluding VAT Tariff for payment Tariff for payment + 2%
For non-cash payment within Ukraine to the legal entity’s account in PrivatBank, excluding VAT Tariff for payment
Non-cash payment for goods/services in shops, including Internet, without VAT free of charge
Non-cash transfer of funds to the account, excluding VAT free of charge

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Package Premium PLUS