Maintenance work in Privat24

Maintenance work in Privat24

We are constantly working to make the mobile and web versions of Privat24 online banking convenient for you.

Therefore, from time to time we need to perform scheduled maintenance work. This is necessary for Privat24 services to work even better.

How to transfer money from card to card?

  • Via the Sendmoney service https://privatbank.ua/sendmoney
  • Calling 3700
  • Using the Telegram bot @PrivatBankBot (transfers between your cards)
  • Via a PrivatBank’s ATM
  • Via a PrivatBank’s self-service terminal
  • At the cash desk of PrivatBank’s branch

How to top up my mobile phone?

  • Calling 3700
  • Via the official applications of mobile network carriers
  • Via a PrivatBank’s ATM
  • Via a PrivatBank’s self-service terminal

How to check the latest deposits or withdrawals on my card?

  • Calling 3700: via IVR (deposits only) or operator
  • Contacting the “Online Help” chat

How to check the balance of my card?

  • Calling 3700 (via IVR or operator)
  • Contacting the “Online Help” chat
  • Via a PrivatBank’s ATM
  • Via a PrivatBank’s self-service terminal

How to make a payment by details?

  • Via a PrivatBank’s ATM
  • At the cash desk of PrivatBank’s branch

How to change the Internet limit on my card?

  • Via the web version of Privat24 (if the mobile app does not work)

How to find the nearest branches, ATMs, self-service terminals of PrivatBank?

Informing in advance

Informing in advance

We always try informing you about maintenance work in Privat24 in advance on the website https://privatbank.ua or its official pages on social networks:

 

https://www.facebook.com/privatbank
https://www.instagram.com/privatbank_original
https://twitter.com/privatbankua