MONEY TRANSFERS PRIVATMONEY

The number consists of 12 figures. Example:

953821381458

• In Ukraine, you can send and receive in UAH.
• International transfers can be sent and received in US dollars or EUR.

Delivery:

Step 1. Show your PrivatBank card or passport or IN card for identification.

Step 2. Give the first name and the last name of a receiver, country of receiver and amount an currency of transfer.

Step 3. Deposit amount of transfer and transfer fee via the counter.

Step 4. Receive control number of transaction from a bank officer and provide this number, transaction amount and currency, country of delivery, your first name and last name to the receiver. The funds are available for receipt immediately after control number assignment.

For transfer of amount exceeding UAH150,000 opening a current account and additional documents provision shall be required.

Receipt:

Step 1. Show your PrivatBank card or passport or IN card for identification.

Step 2. Provide your control number of transaction, the sender's first name and last name, delivery country and transaction amount.

Step 3. Receive money to your card or at the counter.

Funds transferred shall be paid without additional fees.

Sending:

Step 1. Log in to Privat24 (www.privat24.ua).

Step 2. Select in a tab page "All services" a menu item "Transfers" → "Send transfer".

Step 3. Select the country where you want to send the transfer, the currency of the transfer and enter the amount.

Step 4. Choose a transfer system → "PrivatMoney"

Step 5. Fill in the fields that the transfer system requires.

Step 6. Select the card from which you want to make a transfer.

Step 7. Confirm the transfer of money. Transfer is sent!

You can check it in menu "Transfers" → "Transfer Archive".

Receipt:

Step 1. Log in to Privat24 (www.privat24.ua).

Step 2. Select in a tab page "All services" a menu item "Transfers" → "Receive a transfer" → "PrivatMoney".

Step 3. Enter the tracking number of the transfer, the amount and choose the currency of the transfer.

Step 4. Select the card you want to receive a transfer to.

Step 5. Transfer is done!

You can check it in menu "Transfers" → "Transfer Archive".

Sending:

Step 1. Log in with the map.

Step 2. Choose menu item "Banking services" → "Send money transfer" → "PrivatMoney".

Step 3. Fill in the fields that the transfer system requires.

Step 4. Choose the method of payment for the transfer. Take in the cash or choose payment with a card.

Step 5. Done. Your transfer has been sent. Receive the tracking number of the transfer, which is to be notified to the recipient. You can also print a check.

Receipt:

Step 1. Log in with a card.

Step 2. Select a menu item "Banking services" → "Receive money transfer" → "PrivatMoney".

Step 3. Enter the tracking number and the transfer details.

Step 4. Select the card you want to receive a transfer to.

Step 5. Transfer is done!

Step 1. Log in with a card.

Step 2. Select "Additional Services" → "Money Transfers" → "PrivatMoney".

Step 3. Enter the tracking number and the transfer details.

Step 4. Select the card you want to receive a transfer to.

Step 5. Transfer is done!

Sending:

Step 1. Call line 3700.

Step 2. Contact the operator (figure zero in the dial tone after selecting the language).

Step 3. Inform the operator all the necessary data for the transfer.

Step 4. Tell the operator OTP-password, which was received to your mobile phone.

Step 5. Wait for the operator to confirm that the money was successfully written off the card.

Receipt:

Step 1. Call number 3700.

Step 2. Contact the operator (figure zero in the dial tone after selecting the language).

Step 3. Inform the operator all the necessary data to receive the transfer.

Step 4. Inform the operator all the necessary data to receive the transfer.

Step 5. Wait for the operator to confirm the successful transfer of money to the card.

To send/receive the transfer you have to be approached in the most convenient of PrivatMoney system service with your Passport (document replacing it) and specify the name of the recipient/sender country receiving the transfer. You can get acquainted with the list of items in menu "PrivatMoney service points".

Yes, but the transfer is possible only if the transfer is not yet paid in the system.

The transfer is sent to the card in the transfer currency, the body and the fee are returned.

• If the transfer is sent in the department, it is necessary to address to any department of the bank or independently to return through Privat24 or 3700.
• If the transfer is sent to TC Department, a return is possible the next day in any department of PrivatBank or independently through Privat24 or 3700.
• If the transfer is sent in Privat24, the return is possible through Privat24, 3700 or in any department of the bank .

Instruction