Sigue Money Transfers

Sigue Money Transfers

Sigue Money Transfer is an international operator for instant money transfer. More than 60,000 service points in 143 countries.

Send and receive transfers in US dollars through PrivatBank.

Tariffs for sending Sigue transfers

Transfer amount, USD Customer fee, USD
0–100 3
101–200 6
201–300 10
301–400 14
401–500 18
501–750 25
751–1 250 30
1 251–1 750 40
1 751–2 250 55
2 251–2 750 75
2 751–3 000 85
3 001–6 000 95

Sigue rules for money transfers

How to send a Sigue money transfer?

How to send a Sigue money transfer?

You can send the money transfer in US dollars only. To transfer the funds, please, contact any branch of PrivatBank.

Step 1: Present the PrivatBank card or a passport and TIN for identification.
Step 2: Enter the transfer details.
Step 3: Pay the transfer amount and a customer fee at the cash desk.
Step 4: Get the transfer control number from the bank employee and inform the recipient of this number, transfer amount and currency, recipient's country, your first and last name.

The transfer is available for payment as soon as it has been assigned a control number.

In the event of transfer of the amount exceeding the equivalent of UAH 150,000, a current account must be opened and additional documents will be requested.

How to get a Sigue money transfer?

How to get a Sigue money transfer?

You can get a money transfer:

  • in Privat24;
  • by calling 3700;
  • at the PrivatBank branch.

Privat24 mobile app

Privat24 mobile app
Privat24 mobile app at AppStore
Privat24 mobile app at PlayMarket

What does Sigue transfer control number look like?

The transfer control number contains 9 digits.

In what currency can I send and receive a Sigue transfer?

In U.S. dollars.

In what language should I specify the recipient's details?

All details of the transfer recipient should be indicated in Latin letters.

How can the customer correct the recipient's data?

The data can be corrected:

  • in Privat24;
  • in the branch;
  • by calling 3700.

How can the customer return the transfer?

The transfer can be returned:

  • in Privat24;
  • in the branch;
  • by calling 3700

How do I receive and send a transfer at the PrivatBank branch?

Sending

Step 1. Contact a branch employee.
Step 2. Enter the transfer details.
Step 3. Pay the transfer amount and a customer fee at the cash desk.
Step 4. Get the statement bearing the transfer control number and communicate the same to the recipient.
In the event of transfer of the amount exceeding the equivalent of UAH 150,000, a current account must be opened and additional documents will be requested.


Receiving

Step 1. Contact a bank employee.
Step 2. Provide the transfer details: transfer system, control number, amount, currency, sender's name and country of sending.
Step 3. Get the money to the card or at the cash desk.
The transfers are paid without additional fees.

How do I get a transfer through Privat24?

Step 1. Log in Privat24 (www.privat24.ua).
Step 2. In the "All services" tab, select "Transfers" → "Get the transfer" → "Sigue".
Step 3. Enter the transfer control number, amount and currency.
Step 4. Select the card you want to receive the transfer to.
Step 5. Transfer completed!
You can check it in the menu "Transfers" → "Transfer archive."

How do I get a transfer by calling 3700?

Step 1. Call 3700.
Step 2. Contact the operator (by pressing "0" in the tone dialing after language selection).
Step 3. Communicate all required details to receive the transfer to the operator.
Step 4. Tell the operator which card you want to transfer the money to.
Step 5. Wait for the operator to confirm the successful crediting of the card.

Where do I go if I have questions about the Sigue system?

Call PrivatBank customer support phone number 3700 or write to the "Online Help" chat.