VIP SERVICE

Personal banker and privileged services at VIP centers!

VIP services at PrivatBank

VIP services at PrivatBank

Join PrivatBank VIP-clients for whom we have developed the best terms of service:

  • Solving issues with one call to your personal banker.
  • Issuing additional cards for you and your relatives (UAH, USD, EUR).
  • Advantageous credit terms: unsecured credit limit with a grace period of 30 days, during which no loan interest is accrued.
  • Security.

Special offer for depositors

Special offer for depositors

If you want to save and increase your capital and also have free access to money, take advantage of the unique offer:

  • PrivatBank will pay for you the fee for issuing and servicing Platinum elite card during the year in case of establishing a fixed-term deposit for 6 months and more:
    • in national currency - from UAH 1,000,000;
    • in foreign currency – from USD/EUR 40,000.
  • The credit limit on your card may be up to 80% of the deposit amount. You can use the money at any time without losing interest on the deposit.

Personal Banker Services

Personal Banker Services

A personal banker will save your time and will execute your orders professionally and promptly:

  • will make payments for communal and other services, necessary transfers and any other financial transactions;
  • will organize comfortable banking services for your relatives remotely or at VIP-offices of PrivatBank;
  • will find banking products that will be interesting and useful to you and your family;
  • will advice on terms of profitable investment of funds, lending, tell about innovative bank products, additional services and loyalty programs for you.

Concierge service

Concierge service

For fast resolution of banking issues and performance of personal assignments VIP-clients of PrivatBank may turn to the 24-hour Concierge Service, the experts of which will help you to buy tickets (air, railway, events), order flowers, plan your trips and much more.

All it takes to get assistance from the Concierge Service is to call 092 900 00 02 or 3700, use the Concierge-service chat or the Privat24 mobile application.

Emergency card orde

Emergency card orde

Delivery of cards to everyplace on the world!

Do you set forth on journey and do not have time to register a card?

Have you plainly lost your purse?

Did you find out during the trip that you had forgotten the card at home or lost it?

Don't you have time and opportunity to go to the bank?

PrivatBank will issue Gold / World, Platinum, World Black Edition MasterCard, World Elite or Infinite cards for you in a fast-track manner, and will deliver in 24 hours within Ukraine or 48 hours anywhere in the world.

Cost* of emergency issuing and delivery services:

  • within Ukraine – UAH 500;
  • worldwide – USD 100 at the NBU exchange rate.

* Also the standard cost of issuing and servicing the card of the selected type shall be paid.

Rent of safe deposit boxes

Rent of safe deposit boxes

Be confident in the reliable storage of Your valuables – rent safety deposit boxes in PrivatBank! You can deposit confidential documents, securities, cash, jewelry and other valuables. They will be stored in secured lock boxes that will protect them from theft. In addition, you can make a list of people who will have access to your valuables.

Learn more

Security Service

Security Service

You can always be confident of your safety and the protection of your family. In emergency situations, Security Service personnel will provide 24-hour legal support to you and your immediate family (husband / wife, children) free of charge.

You can use the service in the case of:

  • road accidents;
  • theft of property;
  • illegal actions of third parties.

All it takes to get assistance is to call 092 900 00 02 or 3700, or write to the chat in the Privat24 mobile application.

Educational programs for children of VIP clients

Educational programs for children of VIP clients

Children and grandchildren of VIP-clients can become students of the first in Ukraine VIP-Business School of Junior Bank. During interesting training conducted by department heads and certified bank coaches, your child will receive new knowledge:

  • on the family economy, financial goals and their impact on life;
  • on savings and investments, business and management;
  • on public speaking and leadership, secrets of successful time management.

At graduation your child will make a presentation of his/her first start-up.

After graduating from business school your child will feel confident in business and while studying at a university he/she will be able to undertake an internship at PrivatBank and get acquainted with the most advanced banking technologies.

Children aged 14-20 can do practical work at PrivatBank's Call Centre.

This is a unique opportunity:

  • to get acquainted with modern technologies of banking services;
  • to learn telephone etiquette and standard of dialoging;
  • to develop effective communication and leadership skills;
  • to earn the first money as a Call Center operator.