Airport services

Obtain an access to more than 1000 airport lounges around the world with the LoungeKey program. Present your premium card (Mastercard or Visa) to a lounge administration and you will be given an access to the lounge, regardless of the airline and air ticket class.

The list of program participants is available at www.loungekey.com/privatbank

The terms and conditions for visiting the lounges depend on the card type.

For Visa cards:

• Visa Platinum and Visa Signature card holders are eligible to visit business lounges for free according to the LoungeKey program 2 and 10 times per year, respectively.
• Visa Infinite card holders have free and unlimited access to luxury lounges regardless of the airline and ticket class. Cost of a lounge visit with the guest is USD 32 per person.
• The cost of the subsequent visits and the charge is USD 32 per person (if you bring guests you pay USD 32 per guest).
• The payment period is immediately at the entrance to the lounge with a premium Visa card.
• Additional information: Payment is billed as an online purchase; a spending limit for online purchases must be set on the card.
• After payment, be sure to take a receipt from the administrator of the lounge!

For Mastercard cards:

• For Mastercard Platinum and World Black Edition cardholders the cost of the service is USD 32 per person (if you bring guests you pay USD 32 per guest).
• World Elite card holders have free and unlimited access to luxury lounges regardless of the airline and ticket class. Cost of a lounge visit with the guest is USD 32 per person.
• The payment period: at the entrance to the lounge the amount of USD 3.25 is frozen on the card to check the card's activity (the amount will be paid back in 10 days). The fee for visiting the lounge (USD 32 per person) will be charged in 30-90 days.
• As a confirmation of payment, you need to sign an electronic receipt indicating the number of visitors, including your guests, the date of your visit to the lounge, etc.

* The cost of the service is set by payment systems and does not depend on the bank.

Fast Line for departures

For Mastercard Platinum, World Black Edition and World Elite cardholders.

Pass customs and passport control without waiting in lines when departing from Terminals D and F of Boryspil Airport and Terminal A of Kyiv International Airport (Zhuliany).

The service is available for passing airport security control on domestic flights at Terminal D of Boryspil Airport.

Fast Line for arrivals

For World Black Edition and World Elite cardholders.

Pass customs and passport control without waiting in lines when arriving at Terminal D of Boryspil Airport. The service is also available for eligible clients arriving at Terminal F of Boryspil Airport and Terminal A of Kyiv International Airport (Zhuliany).

Express check-in and drop off

For World Elite cardholders.

Separate desk No. 48 at terminal D and desk No. 11 at terminal F for check-in in the area of international flights in Boryspil airport.

Mastercard Lounge business hall in Boryspil

Spend time before departure with comfort in Mastercard business lounge in the area of international flights in Terminal D of Boryspil airport.

Present your Mastercard Platinum, World Black Edition, or World Elite premium card, boarding pass and inform the employee of the business hall that you want to take the privilege of free visit.

Enter the PIN on the terminal screen. For verification purposes UAH 1 will be temporarily frozen on the card at this moment (it will be returned to the account in a few days).

You can bring with you for free:

• a child under the age of 4 (for Mastercard Platinum, World Black Edition card holders);
• a child under the age of 16 (for World Elite card holders);

Learn more – here..

• For Mastercard Platinum, World Black Edition and World Elite cardholders: Atmosfera Fly Business Lounge in the international flights area at Terminal D and Mastercard Lounge at Terminal F of Boryspil Airport. 
• For World Elite cardholders: Mastercard Business Lounge in the domestic flights area at Terminal D of Boryspil Airport.
• For World Black Edition and World Elite cardholders: West business lounge in the international flights area of Kyiv International Airport (Zhuliany). The business lounge is on the second level of Terminal A.
• For World Elite cardholders: Mastercard Business Lounge in the international and domestic flights area of Lviv Airport.
• For World Elite cardholders: Mastercard Business Lounge in the international flights zone of Kharkiv Airport.

The access to business lounges and Fast Line service is subject to an additional condition, namely the presence of transactions* made with your premium card within the last 30+5 banking days (the amount required depends on the card type.)

Requirements apply to holders of premium cards:

Platinum Mastercard of UAH 10, 000 from 01.12.2021 for the last 30 + 5 bank days.

Platinum Visa of UAH 5,000 for the last 30 + 5 days.

World Black Edition Mastercard of UAH 10, 000 from 01.12.2021 for the last 30 + 5 bank days.

Signature Visa of UAH 10,000 for the last 30 + 5 days.

World Elite Mastercard of UAH 10, 000 from 01.12.2021 for the last 30 + 5 bank days.

Infinite Visa of UAH 20,000 for the last 30 + 5 days

* Exclusive transactions: 1) purchases which will be returned or compensated afterwards; 2) money transfers; 3) purchases paid by checks; 4) insurance premiums; 5) interest; 6) any fees and charges; 7) traveller's cheques; 8) gambling of any kind (including payments for the opportunity to win a prize); 9) any purchases for cash and ATM withdrawals.

The Speedpass (yQ Meet and Assist service) is a fast track service in around 500 airports around the world.

The service is available for holders of Visa Platinum and Visa Infinite cards and includes*:

• express passage of all formalities at the airport;
• a separate pass without queues;
• providing escort service to the driver of the car;
• meeting at arrival: from the plane to the car door;
• escort during departure: from car to departure gate.

The service is fee-based - the client pays for it at the time of ordering on the website and receives a fixed and guaranteed discount depending on the level of the card specified during the payment: Visa Platinum - 15% of the standard price, Visa Signature - 20%, Visa Infinite - 25%.

The order must be made at least 48 hours prior to the date of service.

It can be ordered via Concierge Service +38 (073, 098, 050) 900 00 02.

Holders of World Black Edition and World Elite premium cards are entitled to visit business lounges in Europe free of charge.

Budapest

Ferenc Liszt International Airport ground floor of the SkyCourt.

Bucharest

Henri Coanda International Airport ground floor, hall of international departures.

Vienna

Schwechat International Airport

Sky Lounge - in the check-in area No. 3 on the second level near gate F for citizens with a Schengen visa and gate G for citizens without a Schengen visa.

Jet Lounge - in the check-in areas No.1 and No.2 on the ground floor near gates B and C for citizens with a Schengen visa and near gate D for citizens without a Schengen visa.

Prague

Vaclav Havel International Airport, terminal 1.

Tbilisi

Shota Rustaveli International Airport.

Batumi

Batumi International Airport, the international departures floor.

Moscow

Sheremetyevo International Airport, terminal E (only for holders of World Elite).

Terms and conditions of entering the listed business halls are here.