Premium package

Premium Digital card already in your smartphone

3 steps to the Premium package:

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Step 1

Choose Order the Card

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Step 2

Log in and fill in the required information.

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Step 3

Your card is ready for use and available in the Privat24 app.

Premium services:

Personal Banker

Personal Banker

A person whose competence and delicious coffee will leave none indifferent.

 

Personal Banker will be happy to:

  • arrange the convenient provision of banking services (remotely or at premium offices) for you and your family;
  • pay for utilities and other services, make transfers and any other financial transactions;
  • select banking products that will be interesting and useful for you and your family;
  • give advice on the profitable use of funds and lending products;
  • tell you about the innovative products offered by the Bank;
  • register you to participate in premium promotional offers and loyalty programs;
  • give advice on how to use your premium card and additional services for maximum benefit.

Saving your time is Personal Banker’s main task.

Chat with a banker

Chat with a banker

You can always get manager's advice in the Privat24 chat. The manager will always be there to help you make any transaction promptly and effortlessly. The manager can also show you how to perform any standard or non-standard operations freely and quickly.

Premium Support

Premium Support

PrivatBank Premium Support is always at your disposal and ready to provide you with high-quality and fast solutions to your banking issues.

Our specialists from Premium Support and voice assistant Maria will help you in operating with your cards, making payments and ordering cash, check on your access to airport services, etc.

We are looking forward to help you in our Privat24 app or call us by +38 (073, 050, 098) 900 00 02

Click here for more details

Concierge Service

Concierge Service

Concierge Service managers from our partners are always at your disposal and ready to provide quality and fast solutions to your personal issues: buying tickets, registering for a flight, arranging your leisure, delivering food or flowers, and much more.

Just choose where to address depending on what payment system and premium card you’ve got (Visa or Mastercard). If you have cards from both payment systems, then you’ve got twice as many options – you can address both services.

Mastercard

Visa:

Click here for more details

Credit limit

Credit limit

Holders of PrivatBank premium cards get unsecured credit limit with a grace period of up to 55 days*!

The maximum amount of the credit limit of package Premium up to UAH 300 000.

The amount of the credit limit is calculated individually for each customer and depends on many factors. Learn more

* Grace period of up to 55 days is available for cards issued after February 20, 2019.

Safe deposit box rental

Safe deposit box rental

Rent a safe deposit box at PrivatBank and know that your valuables are safe and secure. The boxes can be used to store confidential documents, securities, cash, jewelry and other valuables. Stored in secure safety lockers, they will be protected from theft. You can also make a list of people who will have access to your valuables. Your personal banker will help you choose the size of the deposit box and rental period that best suit your needs.

Learn more

Juniorbank Business School

Juniorbank Business School

Children of the premium customers who are from 6 to 17 can be students of the JuniorBank business school, and gain experience and knowledge from PrivatBank top managers.

Your children will learn the secrets of the banking world, and even more:

  • About family economy, financial goals and their effect on our life;
  • Savings and investments, business and management;
  • Public speaking and leadership;
  • Time management secrets.

At the end of the study, each student will receive a certificate signed by the Chairperson of PrivatBank Management Board.

To the online school

Online Insurance

Online Insurance

You can get any kind of insurance for you and your family in Privat24 app.

Advice on Domestic Government Bonds

Advice on Domestic Government Bonds

Premium customers of PrivatBank can buy and sell domestic government bonds, open a securities account, manage their investment portfolio and much more. Your Personal Banker will help you make any transactions with domestic government loan bonds.

Learn more

Additional benefits

Mastercard
Visa

Flight Delay Pass

Flight Delay Pass

You have a free pass to LoungeKey business halls with a Mastercard Platinum card in case of a flight delay. The right to pass without a visit fee is granted to the cardholder and one guest.

How to use the service?

  1. Buy tickets and register your flight. For this you need:
    1. follow the registration link and indicate BIN (the first 6 digits of your card) - 521857;
    2. indicate the flight number and departure date;
    3. indicate your full name, e-mail and phone number;
    4. indicate the guest's details if he/she travels with you;
    5. confirm all data and receive a registration notification by e-mail.
  2. In case of a flight delay for at least an hour, you will receive an SMS on the day of departure, and e-mail with a QR code for each passenger to access the business lounge.
  3. Go to the business lounge and show the receptionist your QR code, boarding pass and passport.

What business lounges are available to visit?

Any lounges working under the LoungeKey program, but free pass is possible only if the flight is delayed by at least one hour.

Paid visits to LoungeKey halls with a Mastercard Platinum card are no longer available.

Car rental

Car rental

Mastercard's car rental partners around the world are Hertz and Avis, as well as the global car booking service Rentalcars.com.

They provide Mastercard premium cardholders with special terms and discounts of up to 35% on car rentals and free membership in Hertz Gold Plus Rewards and Avis Preferred Club.

More.

Priceless Privileges Program

Priceless Privileges Program

Special privileges and exclusive offers from more than 100 Ukrainian and about 20 world companies in tourism and services.

You can find the list of privileges on Mastercard web-site.

Cashback with no limits

Cashback with no limits

Get your cashback from 5 to 150 EUR/USD when you pay either online or offline with your Premium Mastercard Platinum, World Black Edition and World Elite card to our foreign partners of the program.


How does it work?

No registration.

Make a purchase in any selling point of our partners (the list of those is available on the website) and if you meet all the conditions drawn up in the offer, you’ll automatically get your cashback within the next 30 days.

Offers in luxury hotels

Offers in luxury hotels

Take advantage of discounts and additional vacation benefits when paying with your premium Mastercard card at chain of hotels worldwide:

  1. BEYOND GREEN
  2. PREFERRED HOTELS & RESORTS
  3. INTERCONTINENTAL HOTELS GROUP (IHG) -
  4. Zagorye travel company
  5. IL DECAMERON hotel (Ukraine, Odesa)
  6. Panorama De Lux (Ukraine, Odesa)

More

The Bicester Collection

The Bicester Collection

The Bicester Collection includes more than 1,300 boutiques from leading luxury and lifestyle brands in various shopping centers in Europe, in particular Bally, Balenciaga, Balmain, Carolina Herrera, Off-White™, etc.

Get 10% off your purchases or book an exclusive shopping package with a 15% discount with included gift vouchers, premium transport, food or drink, hands-free service - without the need to carry bags with you.

More.

Providing free Premium services – transparent, profitable and simple

Providing free Premium services – transparent, profitable and simple

Use your card in shops, retail networks and on the internet, make payments in the amount from UAH 25 000 per month, and the next calendar month the Bank will charge no commission fee for premium services.

We consider your expenses from all of your premium cards: main, additional and those cards opened with empowered persons.

 

  • Payments made in shops and retail networks and on the internet using the card or with Apple Pay/ Google Pay.

 

  • Cash withdrawals;
  • Transfers made between cards;
  • Payments made in gambling and playhouses;
  • Bank fees, official service debits;
  • Payments for utility services and payments made by indicating the banking details (IBAN);
  • Repayment of loans and replenishment of deposits in PrivatBank;
  • Urgent money and SWIFT transfers.

Tariffs

Opening and service
Cash operations
Non-cash transactions
Service Condition
Opening of an account for the Premium package (Platinum level card), excluding VAT free of charge
Monthly account settlement service fee for the Premium package (with Platinum card), excluding VAT
  • UAH 200;
  • if there are expenses from 25,000 UAH/month – free of charge
Maximum number of premium cards a client can have within his/her package for his/her name 2 cards
Issuance of an additional card to the account in the Premium package at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional Platinum card with photo
 free of charge
Issuance of an additional card to the account (in the Premium/Premium PLUS/Premium MAX/Private Banking packages) at the client’s initiative in his/her name, including issuance for a new period or if the card is lost (stolen), excluding VAT:
  • additional Platinum card
 free of charge
Issuance of an additional card (in the Premium/Premium PLUS/Premium MAX packages), at the client's initiative in his/her name, to the account belonging to representatives of enterprises/institutions of any form of ownership that involved in joint projects and/or marketing programs with the Bank or with which the Bank is going to have joint projects, and other Clients the criteria for which are determined by the Bank, excluding VAT free of charge
Servicing electronic payment instruments (EPI) (in terms of changing the EPI limits), excluding VAT free of charge
Adding or removing an electronic payment instrument to/from the stop list, excluding VAT free of charge
Issue of a statement of opening / closing, availability of accounts, confirmation of account balances, etc., excluding VAT UAH 100 (formation in Privat24 – fee free)
Grace period up to 55 days (a grace period is effective under repayment before the 25th of the month following the date of debt occurrence)
Interest rate for using a loan during a grace period (up to 55 days) 0.00001 %
Interest rate for using a loan on the balance of the debt (after the grace period ends) 3.0% per month (36.0% per annum) based on 360 days per year
Amount of required monthly payment
  • 7% of the debt, but not less than UAH 100;
  • 10% of the debt, but not less than UAH 100 - in case of overdue, starting from the second month of overdue
Term of monthly payments by 25th day of the month following the reporting month
Commission fee for premium card delivery service incl. VAT.
  • From May 21, 2024 to December 31, 2024 - is not charged;
  • From January 1, 2025 - UAH 80 for domestic services; differentiated tariffs for international services.
Service Condition
own funds credit funds
Fee for cash withdrawal at all Ukrainian banks/ATMs within Ukraine as well as for “Cash in Cash Desk” service, excluding VAT 1% 3%
Fee for cash withdrawal in all foreign banks/ATMs 2% 3%
Fee under the “Payment in Installments” and “Instant Installment” programs free of charge 4%
Limits on the amount of cash withdrawal at PrivatBank (Ukraine) in ATMs - not more than UAH 20 000 within 3 hours at cash desks - no limits in case of preliminary order
Additional fee for withdrawing funds in national currency from a card at the cash desk, and card-not-present withdrawing (by phone number) at the cash desk, excluding VAT 0.2%, min UAH 5 (Digital card – UAH 0)
Withdrawing funds without a card at an ATM using the "Transactions without a card" - "Cash withdrawal" service, excluding VAT UAH 2 (with QR-код – UAH 0)
Urgent withdrawal abroad in case of card loss, without VAT free of charge
Cash transfer to an account at cash desks, self-service terminals and ATMs of PrivatBank (Ukraine), excluding VAT
  • in case of replenishment by the account holder and an authorized person with a power of attorney or an additional card (with and without a card) at the Bank’s cash desk and self-service terminals – free of charge;
  • in case of replenishment by a third party at the Bank's cash desk – 0.5%, but not less than UAH 5
Fee for replenishment of “Money Box” from elite cards except for transfer of funds according to the “Rounding up of Expenses” and “Rounding up of Card Balance at the End of the Day”, excluding VAT 1%
Service Condition
own funds credit funds
Standard fee for payments from the premium cards charged regardless of the type and direction of payment (including payments via Privat24, LiqPay, payments by phone, and express money transfers), excluding VAT Tariff for payment Tariff for payment +3%
For non-cash payment within Ukraine to the legal entity’s account in PrivatBank, excluding VAT Tariff for payment Tariff for payment
Utility bills:
  • up to UAH 10,000 - fee free
  • over the limit of UAH 10,000 - 2%
For non-cash payment within Ukraine to a legal entity's account in another bank, excluding VAT Tariff for payment Tariff for payment +2%
Non-cash payment for goods/services in shops, including Internet, without VAT free of charge
Non-cash transfer of funds to the account, excluding VAT free of charge

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Package Premium

 

Warning

The Bank is forbidden to demand the client to purchase any goods or services from the Bank or its related or affiliated parties as a prerequisite for providing these services (except for the providing a package of banking services).

The Bank is not entitled to unilaterally amend the agreements concluded with clients, unless otherwise provided by the agreement or the law.

Possible consequences for the client in case of using the banking service or failure to fulfill his/her obligations under the banking services agreement are stipulated in the Terms and Conditions for Banking Services Delivery.

The client can opt out of receiving advertising by contacting the premium support or by clicking on the link in the received e-mail advertising.